Katalena Garman
Tyrone
Summary
Dynamic and self-motivated professional with a proven track record in customer service at Kohls Department Store. Adept at teamwork and problem-solving, I excel in fast-paced environments, ensuring customer satisfaction and operational efficiency. Skilled in POS systems and committed to maintaining high standards of service and collaboration.
Overview
4
4
years of professional experience
Work History
Airmen
Air Force National Guard
06.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Retail Sales Associate
Kohls Department Store
10.2023 - 01.2024
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained visual merchandising standards, ensuring appealing product displays throughout the store.
- Processed transactions accurately using POS systems, providing efficient service during peak hours.
- Collaborated with team members to restock shelves and organize inventory for optimal accessibility.
Team Member
Dairy Queen Grill & Chill
01.2023 - 07.2023
- Delivered exceptional customer service, ensuring satisfaction and fostering repeat business.
- Operated kitchen equipment efficiently, adhering to safety and sanitation standards.
- Prepared menu items according to company recipes, maintaining quality consistency.
- Collaborated with team members to enhance workflow during peak hours.
Food Service Worker
The Lettuce Bowl
01.2022 - 07.2022
- Prepared and served menu items in accordance with food safety standards.
- Maintained cleanliness and organization of workstations to enhance efficiency.
- Assisted customers with orders, providing excellent service and support.
- Operated kitchen equipment safely while adhering to operational guidelines.
Education
High School Diploma -
Bellwood-Antis High School
Bellwood, PABachelor of Science - Exercise Physiology
Saint Francis University
Loretto, PA05-2029
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
Airmen
Air Force National Guard
06.2024 - Current
Retail Sales Associate
Kohls Department Store
10.2023 - 01.2024
Team Member
Dairy Queen Grill & Chill
01.2023 - 07.2023
Food Service Worker
The Lettuce Bowl
01.2022 - 07.2022
High School Diploma -
Bellwood-Antis High School
Bachelor of Science - Exercise Physiology
Saint Francis University