Laylah Williams
Louisville,KY
Summary
Dynamic professional with a proven track record of dedication to the care of others. Focused on building positive relationships within a team. Skilled in problem-solving and safety awareness, while effectively managing operations. My attention to detail and reliability ensures a positive experience. Experienced in fast-paced environments, and adaptable to last-minute changes, thriving under pressure, and consistently earning high marks for work quality and speed.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Private Dog Sitter
Self-employed
Louisville, KY
08.2020 - Current
- Provided daily care for dogs, including feeding, walking, and grooming.
- Walked dogs for up to an hour per day, following owners' instructions on route and duration.
- Cleaned pet areas including cages, litter boxes, beds.
- Observed animals for signs of illness or injury and reported any changes in behavior to the owner promptly.
- Kept detailed records of visits, noting all activities performed during each visit.
- Developed strong bonds with pets, gaining their trust and ensuring a positive care experience.
- Communicated regularly with pet owners about their dog's well-being and activities.
- Maintained cleanliness of pet areas, including bedding and play spaces.
- Managed scheduling for multiple pets to optimize care routines efficiently.
- Stayed overnight at client's home if necessary providing company for their pet.
- Administered medications or supplements as instructed by the owner.
Shift Lead
Tropical Smoothie Cafe
Louisville, KY
08.2024 - 04.2025
- Executed timely food preparation to ensure prompt service, and maintain customer satisfaction.
- Supervised daily operations and ensured smooth workflow among team members.
- Managed cash handling and operated register efficiently.
- Trained new employees on procedures and safety protocols effectively.
- Resolved customer inquiries and complaints with professionalism and care.
- Coordinated shift schedules to optimize staff coverage and efficiency.
- Managed inventory levels and restocked supplies as needed.
- Assisted in implementing process improvements to enhance service quality.
- Performed opening and closing procedures such as setting alarm systems, counting money.
- Maintained cleanliness of bathrooms and equipment to uphold hygiene standards.
- Prepped ingredients diligently for smooth kitchen operations.
- Provided guidance and support to other team members as needed.
- Trained new employees on company policies, procedures, and job duties.
- Supervised employees to guarantee task completion with precision.
- Unloaded and stocked truck deliveries to optimize inventory management.
Swim Instructor
Aqua-Tots Swim Schools
Louisville, KY
03.2023 - 08.2024
- Planned tailored swimming lessons for students aged four months to 12 years.
- Instructed students in swim techniques and water safety procedures.
- Developed lesson plans tailored to various skill levels and age groups.
- Monitored pool activities to ensure a safe swimming environment for all participants.
- Communicated effectively with parents about student progress and safety concerns.
- Assisted in organizing swim events and program schedules for the facility.
- Provided feedback and encouragement to help students improve their skills.
- Maintained cleanliness and organization of the pool area and equipment.
- Collaborated with team members to enhance instructional quality and student engagement.
- Built relationships with parents and swimmers to increase likelihood of repeat business in future swim lessons sessions.
- Developed strategies for challenging behaviors exhibited by students during lessons.
- Ensured that swimmers followed pool rules and regulations at all times.
- Attended staff meetings and training sessions related to teaching methods and safety practices.
- Resolved conflicts between swimmers while maintaining a professional demeanor.
- Recognized danger and reacted calmly to mitigate risk.
- Provided first aid when necessary due to minor injuries sustained during lessons.
- Conducted regular safety checks of the facility including chemical levels in the pool water.
Education
Some College (No Degree) - Nursing
Jefferson County Community And Technical College
Louisville, KY08-2024
High School Diploma -
Fern Creek Traditional High School
Fern Creek, KY05.2024
Skills
- Problem solving
- Behavior observation
- Attention to detail
- Trust building
- Safety awareness
- Patience and empathy
- Reliability and punctuality
- Emergency preparedness
- Schedule management
- Adaptability and dependability
- Team collaboration
- Instructional skills
- Time management
- Customer service
- First aid certification
- Communication skills
- Organizational abilities
Certification
SRNA (Kentucky)
CPR
First Aid
Awards
Early Graduate, May 2024, Completed dual coursework, effectively finishing my junior and senior year together.
References
References available upon request.
Timeline
Shift Lead
Tropical Smoothie Cafe
08.2024 - 04.2025
Swim Instructor
Aqua-Tots Swim Schools
03.2023 - 08.2024
Private Dog Sitter
Self-employed
08.2020 - Current
Some College (No Degree) - Nursing
Jefferson County Community And Technical College
High School Diploma -
Fern Creek Traditional High School