Katalina Walsborn-Bogatay
Rody Chiropractic
Tacoma,Washington
8
years of professional experience
Motivated professional with diverse experience in customer service, healthcare, and wellness consulting. Skilled in multitasking, organization, and conflict resolution with a proven ability to manage schedules and deliver exceptional client care. Strong background in administrative work, employee training and sales with proficiency in computer systems and fast typing skills. Recognized for friendliness, time management, and adaptability in a high paced environment.
Work History
Scribe/Dr's Assistant/Front Desk
4 Years 7 Months- Management of Dr’s schedule and administrative tasks
- Medical charting with medical diagnosis codes using ICD-10 codes, complaints, and treatments performed
- Maintained patient confidentiality by adhering to HIPAA guidelines
- Reduced errors in medical records through attention to detail and knowledge of medical terminology
- Accompanied Dr. through the day in a fast-paced, stressful environment
- Scheduled patients via phone and in person
Wellness Consultant
3 Months- Responsible for greeting guests
- Selling lifestyle programs
- Meeting sales goals
- Provided sales and customer service assistance to walk in traffic
- Responded to telephone and in-person requests for information
Barista
3 Months- Maintained cleanliness and organization of workstations and equipment
- Prepared high-quality beverages following standard recipes and customer preferences
- Managed cash register
- I observe-usary 2023
Golf/Skate Staff/Supervisor
3 Years 10 Months- Cleaning and safety duties
- Trained and mentored staff, fostering a collaborative team environment
- Resolved customer inquiries and complaints
- Processed customer transactions
Education
Not Complete
Currently completed 77 credits
High School Diploma
Skills
Multitasking and organization
Computer Skills: 60+ words a minute
Scheduling
Time Management
Advanced note taking
Hardworking
Friendliness
Medical Terminology (ICD-10 codes)
Listening Skills
Conflict resolutions
HIPAA requirements
Ambitious
Timeline
Wellness Consultant
Hand and Stone Massage and Spa
06.2023 - 09.2023Read More
Barista
Starbucks
01.2023 - 04.2023Read More
Scribe/Dr's Assistant/Front Desk
Rody Chiropractic
01.2022 - CurrentRead More
Golf/Skate Staff/Supervisor
King Family Fun Center
09.2018 - 07.2022Read More
Fife High School
High School Diploma
Read More
Pierce College
Not Complete
Read More