Katara Grice
Duncanville,TX
Summary
Dynamic professional with extensive experience in customer service and healthcare settings, including roles at Baylor Scott & White. Proven ability in insurance verification and EHR documentation, coupled with strong communication and conflict resolution skills. Committed to enhancing patient satisfaction and operational efficiency in fast-paced environments.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Medical Assistant
Baylor scott & white family medical center
2026 - Current
- Collected and documented vital signs, including blood pressure, temperature, and pulse.
- Assisted patients in preparing for exams and facilitated physical examinations.
- Administered selected medications and vaccinations per physician direction.
- Completed basic testing, including EKGs and point-of-care lab work.
- Applied bandages and provided wound care, including stitch removal.
- Prepared patient charts to ensure readiness for examinations.
Medical assistant experience
Baylor scott & white family medical center
- Current
- Performing patient intake and initial evaluation of acute and chronic medical conditions
- Intake function includes patient vital signs, recording patient histories and preparing examination room for patient incoming
- Administered vaccines and diagnostic swabs, including flu shot, flu testing, Covid, strep, and rsv.
- Managed electronic health record system, ensuring accurate patient data storage and coordinating administrative tasks such as patient follow-up, billing, and prescription refills.
- Managed electronic health records(EHR) system proficiently to organize and document patient information effectively
- Coordinated telehealth appointments to enhance patient engagement and streamline clinic operations.
Front desk/ billing department
North Texas Allergy and Asthma Associates
Plano, TX
2023.01 - 2023
- Checked in patients with a positive attitude at the front desk.
- Scheduled appointments and verified insurance eligibility while managing communications through IMS portal, ensuring seamless patient flow.
- Informed patients of insurance eligibility for skin testing, detailing number of pricks and associated costs to enhance understanding.
- Processed medical record requests from patients and providers, facilitating timely access to important health information.
- Penicillin testing CPT code for the testing , the unit allowed and also unit billed the estimated amount for the testing
- Patch testing for NAC 80, Limited Panel, Metal, or Cosmetics & fragrances the CPT code and the billed unit ETC...
- Processed serum refills for immunotherapy treatment, ensuring patients received appropriate injections based on their specific environmental allergies.
- Referrals to know if it is a HMO or PPO. If HMO they would need a referral from PCP to see a professional physician. If PPO no need for referral.
Child care
Primrose of prestonwood
Addison, TX
2021.02 - 2023.01
- Built genuine relationships with each child, fostering trust and emotional growth in a low classroom ratio environment
- Prepared engaging materials that facilitated children's exploration of their environment through learning, activities, and active play
- Maintained a well-kept classroom that empowered children to create, explore, and make confident decisions
Child Care Giver/Teacher
Towne East Learning Center
Mesquite
2020.11 - 2021.02
- Cared for children, providing parents peace of mind while at work
- Processed children's medical and allergy paperwork accurately, ensuring safety and compliance with health regulations
- Maintained a clean and sanitized environment following Covid-19 prevention measures
Crew Member/Cashier
Chipotle
Desoto
2020.09 - 2020.11
- Led cashier, managing register operations for accurate transactions and customer service
- Prepared ingredients for entrees, ensuring quality and readiness for cooking
- Managed kitchen maintenance, including dish washing and mopping, to maintain a clean and safe workspace
Clerk
Food Truck
DeSoto, Tx
2018.08 - 2019.08
- Addressed and resolved customer concerns to enhance overall experience
- Organized and maintained cleanliness in work area to uphold health standards
- Prepared and served food to ensure customer satisfaction
Education
IB Diploma -
Certification Hampton Prep
Dallas2020-04
Skills
- Patient communication, Time Management, Problem-solving, Patient-centered care and Collaborative teamwork, organized, highly detailed
- Time management
- Attention to detail
- Patient communication
- Customer service
- Verbal and writing communication
- Confidentiality
- Patient satisfaction
- Problem-solving
- organized
- highly detailed
- Patient satisfaction
Certification
- Plebotomy certification
- BLS Certified
- Pending- Nationally registered ccertified Medical assistant
Timeline
Front desk/ billing department
North Texas Allergy and Asthma Associates
2023.01 - 2023
Child care
Primrose of prestonwood
2021.02 - 2023.01
Child Care Giver/Teacher
Towne East Learning Center
2020.11 - 2021.02
Crew Member/Cashier
Chipotle
2020.09 - 2020.11
Clerk
Food Truck
2018.08 - 2019.08
Medical Assistant
Baylor scott & white family medical center
2026 - Current
Medical assistant experience
Baylor scott & white family medical center
- Current
IB Diploma -
Certification Hampton Prep