Kelsia Otero
Rosenberg,TX
Summary
Motivated bilingual Medical Assistant seeking to contribute strong communication, organizational, and patient-care skills to a fast-paced healthcare team. Dedicated to providing compassionate support, accurate documentation, and dependable assistance to improve patient experience and clinic efficiency.
Overview
2
2
years of professional experience
2
2
Certifications
Work History
Medical Assistant
Sugarland OBGYN Associates
06.2025 - 10.2025
- Assisted with phone calls and messages, and documented all calls.
- Maintained instruments and equipment, ensuring all were cleaned, in good working order, and organized for the physician.
- Demonstrated proficiency in taking patient medical histories, vital signs, performing injections, urinalysis tests, and pregnancy tests.
- Prepared patients for exams and medical procedures.
- worked in a fast-paced environment and was able to multitask.
- Facilitated communication between patients and healthcare providers to enhance care delivery.
Medical Assistant
Bee Busy Wellness Center
09.2024 - 04.2025
- Assisted with phone calls and messages, and documented all calls
- Maintained instruments and equipment, ensuring all were cleaned, in good working order, and organized for the physician.
- Demonstrated proficiency in taking patient medical histories and vital signs, as well as performing injections, diagnostic procedures, EKGs, and urinalyses.
- Assisted in the preparation and administration of patient vaccines and medications.
- Performed tests such as Strep, COVID, Flu, and Rapid HIV.
- Prepared patients for exams and medical procedures.
- Worked in a fast-paced environment and was able to multitask.
- Documented patient interactions and clinical data in electronic health records accurately.
- Supported the physician during examinations and minor surgical procedures as needed.
Medical Assistant
Women's Health Specialist OBGYN Clinic
06.2024 - 12.2024
- Assisting with procedures like pap smears, IUD insertions, etc...
- Assisted in the preparation and administration of patient vaccines and medications.
- Documented patient interactions and clinical data in electronic health records accurately.
- Facilitated communication between patients and healthcare providers to enhance care delivery.
- Performed laboratory tests and collected samples for analysis, ensuring accurate results.
- Supported the physician during examinations and minor surgical procedures as needed.
- Conducted routine cleanings and maintenance of medical instruments and equipment.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Administered injections, medications and treatments as directed by the physician.
Medical Assistant Student
HASC Global Health Clinic
10.2023 - 11.2023
- Assisted with phone calls and messages, and documented all calls
- Maintained instruments and equipment, ensuring all were cleaned, in good working order, and organized for the physician.
- Demonstrated proficiency in taking patient medical histories and vital signs, as well as performing venipunctures, injections, diagnostic procedures, and ancillary tests such as EKG and urinalysis.
- Prepared patients for exams and medical procedures.
- Worked in a fast-paced environment and was able to multitask.
- (Externship Site 180 Hours)
Education
Medical Assistant Certification - Medical Assistant Certification Exam
The College of Health Care Professions
12.2023
High School Diploma -
Friendswood High School
05.2021
Skills
- Vital Signs
- Injections
- EKG
- Patient Intake & Direct Patient Care
- Administering Oral Medications
- Triage & Patient History
- Basic Front Office Duties
- Scheduling Appointments
- Microsoft Office
- Electronic Health Records (EHR)
- Electronic Medical Records (EMR)
- Patient Information & Documentation
- Strong attention to detail with accurate documentation
- Excellent time-management and multitasking abilities
- Proficiency with EMR/EHR systems (Epic, Athena, eClinicalWorks, etc)
- Organized and efficient with scheduling and workflow coordination
- Reliable, punctual, and able to adapt quickly in fast-paced settings
- Clear, professional communication with patients and healthcare staff
- Compassionate, patient-centered approach with empathy and respect
- Active listening and the ability to explain instructions clearly
- Ability to remain calm and supportive in emotional or stressful situations
- Strong teamwork and collaboration skills
- Cultural sensitivity and respectful interactions with diverse patient populations
- Conflict-resolution and de-escalation abilities
- Knowledge of HIPAA/OSHA and maintaining patient confidentiality at all times
Certification
CMA #230147 NAHP
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Medical Assistant
Sugarland OBGYN Associates
06.2025 - 10.2025
Medical Assistant
Bee Busy Wellness Center
09.2024 - 04.2025
Medical Assistant
Women's Health Specialist OBGYN Clinic
06.2024 - 12.2024
Medical Assistant Student
HASC Global Health Clinic
10.2023 - 11.2023
Medical Assistant Certification - Medical Assistant Certification Exam
The College of Health Care Professions
High School Diploma -
Friendswood High School