Katara Harper
Richmond,IN
Summary
Digital Marketing
Results-driven Digital Marketer with a background in Behavioral Counseling, Customer Operations, and
Account Management. Proactive problem solver dedicated to finding creative solutions to enhance the
user experience. Posses a certificate in Digital Marketing Science and certifications in Hubspot Email
Marketing, Google Ads Search, and Google Analytics Individual Qualified.
Overview
9
9
years of professional experience
Work History
Therapeutic Behavioral Specialist
Wernle Youth & Family Treatment Center
06.2018 - 02.2023
- Observe and record patient behavior in a residential setting through consistent monitoring of activities to ensure compliance with federal, state, and COA standards
- Build relationships with patients to gather information about daily hygiene and eating habits to help facilitate their specific needs and meet regulatory standards
- Facilitate and play games with patients to ensure they receive adequate activity time per treatment goals.
Retail Sales Representative
Endless Expressions
07.2016 - 03.2022
- Developed a digital marketing strategy to help achieve sales goals
- Prepared promotional emails and organize their distribution through various channels.
Sales Consultant
Tupperware
08.2014 - 07.2017
- Marketed recipes and tips to consumers to help them find cooking and storage products that enhance their experience
- Fostered and maintained relationships through networking to expand client growth and business goals.
Customer Service Specialist
Stateside BPO
04.2014 - 03.2017
- Provided customer support before, during, and after purchase by answering questions and developing solutions for complex issues to ensure customer satisfaction
- Handled emails, inbound calls, and outbound calls Managed customer accounts and assisted with technical support duties.
Education
Certificate in Digital Marketing Science - Business/Marketing/Entrepreneurship
Indiana Wesleyan University, Indiana University East
03.2023
Google Analytics for Beginners, Google - undefined
02.2023
Advance Google Analytics, Google - undefined
02.2023
Google Analytics Individual Qualification - undefined
02.2023
Associate - Marketing: Ivy Tech
05.2011
undefined
05.2008
Skills
- Core: Content and Email Marketing, Social Media Marketing, Marketing Strategy, SEO, Behavioral
- Counseling, Customer Operation, Customer Relationship Management (CRM), Account Management
- And Event Management
- Technical:
- HubSpot, Google Analytics, Microsoft Excel
Timeline
Therapeutic Behavioral Specialist
Wernle Youth & Family Treatment Center
06.2018 - 02.2023
Retail Sales Representative
Endless Expressions
07.2016 - 03.2022
Sales Consultant
Tupperware
08.2014 - 07.2017
Customer Service Specialist
Stateside BPO
04.2014 - 03.2017
Certificate in Digital Marketing Science - Business/Marketing/Entrepreneurship
Indiana Wesleyan University, Indiana University East
Google Analytics for Beginners, Google - undefined
Advance Google Analytics, Google - undefined
Google Analytics Individual Qualification - undefined
Associate - Marketing: Ivy Tech
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