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Results-oriented leader with 25 years in financial services, customer care, and collections. Expertise in FCA regulations and the UK market drives compliance and enhances customer satisfaction. Proven ability to foster collaboration, empower teams, and solve complex problems in challenging environments. Committed to achieving business objectives and cultivating a culture of success.

Proven leader in medical collections at Paragon Medical Consultants, adept in compliance and client relations, enhanced recovery rates through strategic audits and cross-functional collaboration. Excelled in multitasking and problem-solving, achieving over $250k in debt recovery. Skilled in Microsoft Office and EMR Systems, including Epic and eClinicalWorks, demonstrating professionalism and ethics in all endeavors. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Resourceful Accounting Professional with six years’ experience in maintaining efficient sound internal control procedures, Strong knowledge of GAAP, Financial Reporting and Auditing. Adept at managing budgets, payroll, invoicing, and all other general accounting functions. Instrumental in keeping business operations fully compliant and working within regulatory guidelines. Fastidious in tracking all settlements and reconciling accounts.

Hardworking and Dependable Collections professional adept at persuading customers and obtaining payments.

Strong researcher with top-notch follow-through and meticulous attention to detail.

Eager to take on new role with long-term growth and advancement potential.

Katarina Casas

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Team lead Collections Specialist

Member Services Representative, Financial advisor, Personal Banker

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Team lead Collections Specialist

Member Services Representative, Financial advisor, Personal Banker

High school diploma - undefined

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