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Results-driven Collections Specialist II with a proven track record of enhancing operational efficiency and fostering effective team collaboration. Expertise in managing high-volume blood collection operations, ensuring strict compliance with safety regulations while optimizing donor experiences to promote satisfaction and retention. Prepared to leverage technical and organizational skills to contribute to advancements in cancer research as a Research Associate I. Committed to upholding the highest standards of safety and efficiency across all laboratory operations, driving continuous improvement and excellence in service delivery.

Results-oriented leader with 25 years in financial services, customer care, and collections. Expertise in FCA regulations and the UK market drives compliance and enhances customer satisfaction. Proven ability to foster collaboration, empower teams, and solve complex problems in challenging environments. Committed to achieving business objectives and cultivating a culture of success.

Proven leader in medical collections at Paragon Medical Consultants, adept in compliance and client relations, enhanced recovery rates through strategic audits and cross-functional collaboration. Excelled in multitasking and problem-solving, achieving over $250k in debt recovery. Skilled in Microsoft Office and EMR Systems, including Epic and eClinicalWorks, demonstrating professionalism and ethics in all endeavors. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Resourceful Accounting Professional with six years’ experience in maintaining efficient sound internal control procedures, Strong knowledge of GAAP, Financial Reporting and Auditing. Adept at managing budgets, payroll, invoicing, and all other general accounting functions. Instrumental in keeping business operations fully compliant and working within regulatory guidelines. Fastidious in tracking all settlements and reconciling accounts.

Katarina Casas

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Team lead Collections Specialist

Member Services Representative, Financial advisor, Personal Banker

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Team lead Collections Specialist

Member Services Representative, Financial advisor, Personal Banker

High school diploma - undefined

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