Summary
Work History
Education
Skills
Timeline
Generic

Katarina Grsic

Miami,FL

Summary

Proven in enhancing customer experiences at Four Seasons Hotel, adept in teamwork and attention to detail. Excelled in roles requiring multitasking and positive engagement, significantly contributing to efficient operations. Skilled in food running and menu memorization, I drive satisfaction and operational excellence, fostering loyalty and exceeding service expectations.

Work History

Server Assistant

Four Seasons Hotel
03.2024 - Current
  • Greeted customers warmly to provide exceptional customer service.
  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Communicated customer needs clearly to kitchen staff for fast, accurate orders.
  • Complied with all food safety and sanitation regulations to reduce restaurant risks.
  • Monitored food and beverage supplies, assisting with restocking when needed.
  • Answered customer questions about food and beverage items and assisted with menu selections.

Restaurant Hostess

Kosushi
02.2024 - 04.2024
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

Restaurant Hostess

Maxine's At Catalina
02.2024 - 04.2024
  • Took initial drink orders and relayed information to wait or bar staff.
  • Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
  • Advised customers about special offerings and menu items to help drive sales.
  • Promoted business loyalty by fostering positive customer relationships.

Education

Bachelor of Science - Fruit And Grape Production

Agricultural Faculty
Belgrade, Serbia
09.2022

Skills

  • Teamwork and Collaboration
  • Attention to Detail
  • Positive and Friendly Attitude
  • Willing to Learn
  • Food Running
  • Cash Handling
  • Menu Memorization
  • Order Taking

Timeline

Server Assistant

Four Seasons Hotel
03.2024 - Current

Restaurant Hostess

Kosushi
02.2024 - 04.2024

Restaurant Hostess

Maxine's At Catalina
02.2024 - 04.2024

Bachelor of Science - Fruit And Grape Production

Agricultural Faculty

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Katarina Grsic