Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Interests
Languages
Timeline
Cashier

Katarina Monnes

Burlington,VT

Summary

Punctual, highly motivated college student with a solid background in high-stress environments. Satisfies customers with exceptional service and uses slow periods effectively to stay on top of daily chores and complete goals while pursuing opportunities to help the team improve service and reduce waste. Kind and dedicated to improving the quality of life for others.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Cashier

Lincoln Liquors
Chelmsford , MA
05.2021 - Current
  • 30 hours per week
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.

Associate Trainer

Panera Bread
Nashua , NH
08.2019 - 12.2020
  • Collected and authorized payments of guests.
  • Answered questions about store policies and addressed customer concerns.
  • Mentored new team members on POS system operation, customer service strategies, and sales goals.

Ice Cream Scooper

Kimball Farms
Westford, MA
07.2019 - 10.2019
  • Explained ice cream flavors, toppings, sundaes and other frozen concoctions to customers
  • Served customers with speed and detail orientation, keeping team running smoothly throughout service fluctuations.

Education

Bachelor of Arts - Psychology

University of Vermont
Burlington, VT
2024

High School Diploma -

Chelmsford High School
North Chelmsford, MA
06.2020

Skills

  • Product Location
  • Cash Register Operations
  • Inventory Stocking
  • Detail-Oriented
  • Well Organized
  • Complaint Resolution
  • Reliable and Responsible
  • Social Perception
  • Creative Thinking
  • Active Listening

Certification

Lowell Humane Society

Chelmsford Summer Technology Internship

Gallery Docent at BCA Center, Burlington VT

Additional Information

  • National Honor Society 11,12, English National Honor Society 11,12, Spanish Honor Society 11,12
  • Honor Roll 9,10, High Honor Roll 11,12

Interests

Dancing, drawing, jewelry making, reading, hiking

Languages

Spanish
Limited Working

Timeline

Cashier

Lincoln Liquors
05.2021 - Current

Associate Trainer

Panera Bread
08.2019 - 12.2020

Ice Cream Scooper

Kimball Farms
07.2019 - 10.2019

Bachelor of Arts - Psychology

University of Vermont

High School Diploma -

Chelmsford High School
Katarina Monnes