Katarina Tran Villanueva
North Chicago
Summary
Experienced barista who can perform well under pressure and consistently provide quality customer service. An efficient and quick learner who can adapt to change and maintain professionalism. Has a positive personality that can translate well to customers and coworkers, as well.
Overview
3
3
years of professional experience
Work History
Shift Supervisor
Starbucks
Lake Forest
08.2022 - Current
- Led a team of baristas during shifts.
- Crafted customized beverages to quality standards.
- Handled cash.
- Managed inventory.
- Interacted with customers, and made them feel welcome.
Barista
Simon Property Group
Gurnee
03.2022 - 08.2025
- Handled food.
- Handled POS and cash.
- Maintained quality customer service.
- Worked in high-volume environments.
Cook
Chef Paul Catering
Gurnee
12.2022 - 02.2024
- Prepared food for quality and taste.
- Coordinated menus and events.
- Interacted with customers to meet their needs.
- Maintained cleanliness and organization.
Education
Associate of Arts - Culinary And Hospitality
College of Lake County
Grayslake, ILBachelor of Arts - Accounting
Arizona State University
Tempe, AZSkills
- Quality beverage preparation
- Quick and efficient
- Food safety
- Customer service
- Calm under high-volume stress
- An adaptable learner
Timeline
Cook
Chef Paul Catering
12.2022 - 02.2024
Shift Supervisor
Starbucks
08.2022 - Current
Barista
Simon Property Group
03.2022 - 08.2025
Associate of Arts - Culinary And Hospitality
College of Lake County
Bachelor of Arts - Accounting
Arizona State University