Skills
Summary
Work History
Education
Generic

Jason Drown

Bargersville,IN

Skills

  • Employee supervision
  • Strong communication
  • Team training and development
  • High-volume service
  • Alcohol safety compliance
  • Quality beverage preparation
  • Highly reliable

Summary

Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.

Work History

Lead Bartender/Crew Trainer

Levy - Gainbridge Fieldhouse
Indianapolis, Indiana
03.2021 - Current
  • Maintained cleanliness and organization of bar area, ensuring compliance with health regulations.
  • Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
  • Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
  • Upsold daily specials and beverage promotions to exceed daily sales goals.
  • Enhanced customer satisfaction by providing exceptional service and crafting high-quality beverages.

Lead Bartender

Legends - Ruoff Music Center (Seasonal)
Noblesville, IN
03.2021 - Current
  • Collaborated with team members to enhance efficiency during peak service times.
  • Adapted quickly to changing menus and drink specials, enhancing customer satisfaction.
  • Maintained a clean and well-organized bar area, ensuring compliance with sanitation standards and enhancing guest experience.
  • Developed a loyal customer base by fostering an engaging and welcoming atmosphere for patrons.
  • Safeguarded legal compliance by enforcing responsible alcohol consumption policies and verifying age requirements as needed.

Bartender

DLS - Old National Centre
Indianapolis, IN
08.2021 - Current
  • Implemented efficient ordering processes, reducing wait times for customers during peak hours.
  • Served high customer volumes during special events, nights, and weekends.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Managed inventory levels, ensuring prompt restocking of supplies and minimizing waste.

Education

High School Diploma -

Muncie Central High School

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