Anna Downey
Bolivia,North Carolina
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Crew Trainer
McAnderson's
04.2015 - 09.2019
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Taught new team members correct procedures for all areas of operations.
- Greeted customers with smile and provided friendly service to professionally handle every need.
Education
High School Diploma -
Eugene Ashley High School
Wilmington, NC06.2019
Skills
- Employee Supervision
- Data Entry
- Billing
- Safety and Security Procedures
- Audit Management
Certification
- Ground Security Coordinator, American Airlines, July 2022
Timeline
Crew Trainer
McAnderson's
04.2015 - 09.2019
High School Diploma -
Eugene Ashley High School
- Ground Security Coordinator, American Airlines, July 2022