Katarzyna Blank
Greater Chicago Area,IL
Summary
Dynamic and results-oriented Client Manager with 5 years of experience in contingent workforce industry, HR, and vendor management. Proficient in managing overall account deliverables, ensuring compliance with regulations, and fostering strong client relationships. Skilled in conducting onboarding processes, providing consultant care, and leading strategic meetings with clients. Adept at analyzing data, problem-solving, and driving process improvements to achieve actionable outcomes. Known for exceptional communication, teamwork, and ability to thrive in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Client Manager I
HireGenics
2021.11 - Current
- Managed overall account deliverables assigned to Client's specifications.
- Served as primary escalation point for all Client Coordinators, shared services team members, consultant escalations, Master Service Provided, and HR related matters.
- Ensured compliance of Company operations with labor laws, reducing legal risks through regular policy reviews and updates.
Field Operations Specialist - Onboarding
Randstad Technologies, LLC
2019.07 - 2021.11
- Coordinated pre-employment screenings, background checks, and documentation requirements to expedite hiring timelines and reduce potential delays in bringing talent onboard.
- Managed multiple onboarding projects simultaneously, ensuring timely completion while maintaining high-quality standards.
HR Generalist
Aerotek
2019.07 - 2019.07
- Liaised between management and employees to deliver conflict resolution, alleviate problems, and interpret compensation and benefits policies.
Administrative Associate
Lowes Home Improvement
2018.11 - 2019.07
- Maintained accurate records of staff members'' attendance, leave requests, and overtime hours for accurate payroll processing.
- Assisted in event planning initiatives for company recruiting and store events, resulting in successful execution of events.
- Ensured accurate record-keeping by conducting regular audits of personnel files and HR databases.
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork.
Customer Service Representative
Seymour Of Sycamore
2018.05 - 2018.11
- Updated account information to maintain customer records.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Strengthened vendor relationships by maintaining consistent communication and addressing concerns promptly.
- Resolved invoice disputes efficiently, minimizing potential financial risks for both parties involved.
Education
Coursework - Business Management & Human Resource Management
DeVry University
Downers Grove, ILSkills
- Client Relations
- Process Improvement
- Team Oversight
- Cross-Functional Collaboration
- Customer Service
- Payroll Administration
- HRIS Systems
- HR Policies Implementation
- HR software proficiency
- Client Relationship Building
- Onboarding and Orientation
Timeline
Client Manager I
HireGenics
2021.11 - Current
Field Operations Specialist - Onboarding
Randstad Technologies, LLC
2019.07 - 2021.11
HR Generalist
Aerotek
2019.07 - 2019.07
Administrative Associate
Lowes Home Improvement
2018.11 - 2019.07
Customer Service Representative
Seymour Of Sycamore
2018.05 - 2018.11
Coursework - Business Management & Human Resource Management
DeVry University
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