Katasha Hicks
Decatur,GA
Summary
Organized Shipping Clerk offers 8-year background creating shipping documents, pulling inventory and monitoring shipments. Hardworking and customer-oriented individual possessing strong communication and mathematics skills. Well-versed in operating scanners, forklifts, dollies and scales. Expert in shipping protocols and compliance, significantly reducing errors and improving operational efficiency.
Proven Mortgage Broker with a track record of enhancing loan approval rates by advising clients on financial improvements at Mortgage Standards. Skilled in navigating complex loan processes and delivering exceptional customer service, demonstrating meticulous attention to detail and a self-motivated approach.
Overview
10
10
years of professional experience
Work History
Mortgage Broker
Mortgage Standards
07.2022 - Current
- Managed loan pipelines efficiently, promptly addressing any issues or concerns that arose during the mortgage process.
- Assisted clients in improving their credit scores and overall financial standing, increasing their chances of loan approval and favorable terms.
- Collaborated with different lenders to find best possible deal for homebuyers.
- Explained entire mortgage loan process to borrower.
Loan Officer
Metro Park Mortgage
04.2019 - 07.2022
- Assisted clients in selecting appropriate loan products for their needs, resulting in higher customer satisfaction.
- Maintained strict confidentiality of bank records and client information.
- Submitted loan applications to underwriter for verification and recommendations.
- Delivered exceptional customer service by promptly addressing client concerns and resolving issues as they arose during the lending process.
Shipping and Receiving Clerk
Godisweare Athletic Brand
01.2020 - 03.2022
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
Shipping and Receiving Clerk
Bondo Mar-Hyde
02.2015 - 01.2020
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Inspected merchandise and sent damaged pieces for repair before shipment.
Education
Associate of Arts - Business Management
Ga Piedmont Technical College
Clarkston, GA 06.2017
Skills
- Attention to Detail
- Self-Motivated and Independent
- Shipping and receiving
- Heavy Lifting
- Impeccable customer service
- Compliance with record-keeping requirements
- Adherence to government and organizational policies
Timeline
Mortgage Broker
Mortgage Standards
07.2022 - Current
Shipping and Receiving Clerk
Godisweare Athletic Brand
01.2020 - 03.2022
Loan Officer
Metro Park Mortgage
04.2019 - 07.2022
Shipping and Receiving Clerk
Bondo Mar-Hyde
02.2015 - 01.2020
Associate of Arts - Business Management
Ga Piedmont Technical College
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