Katavia Iyanda
Tupelo,MS
Summary
Dynamic and results-oriented professional with extensive experience in customer service at Walmart. Proven expertise in cash handling and problem-solving, consistently delivering exceptional service and building strong relationships. Adept at collaborating with diverse teams to enhance product knowledge and improve customer satisfaction. Committed to achieving goals efficiently and effectively.
Overview
4
4
years of professional experience
Work History
Team Member
APMM
Guntown, MS
08.2023 - Current
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
- Operated equipment and machinery according to safety guidelines.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Cashier
Jack’s
06.2022 - 08.2023
- Provide excellent customer service
- Ensure that each customer is completely satisfied with order
- Handle cash and credit card transactions
Cashier
Walmart
Tupelo, MS
05.2021 - 06.2022
- Processed sales transactions to prevent long customer wait times.
- Built and maintained productive relationships with employees.
- Counted and balanced cashier drawers.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Education
Associate of Arts -
Itawamba Community College
Tupelo, MS05-2023
Bachelor of Arts -
University of Mississippi
University, MSSkills
- Cash Handling
- Customer service
- Interpersonal relationship building skills
- Problem solving
- Team collaboration
- Product knowledge
References
References available upon request.
Timeline
Team Member
APMM
08.2023 - Current
Cashier
Jack’s
06.2022 - 08.2023
Cashier
Walmart
05.2021 - 06.2022
Associate of Arts -
Itawamba Community College
Bachelor of Arts -
University of Mississippi
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