Katavia Solomon
Midlothian,VA
Summary
Professional and prepared new grad LPN with a strong focus on patient care and clinical efficiency. Consistently reliable and flexible in adapting to changing healthcare environments. Adept at team collaboration, prioritizing patient safety, and maintaining high standards in all tasks.
Overview
3
3
years of professional experience
Work History
1st Assistant Manager
SKECHERS Factory Outlet
12.2021 - 08.2022
- Assisted in recruiting, hiring, training and developing non-exempt associates.
- Managed store to promote clean, neat and easy-to-shop environment.
- Supervised and coached Retail Associates in providing prompt and friendly service at registers, customer service desk, fitting rooms and sales floor.
- Managed inventory control, cash control and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Supervised guests at front counter, answering questions regarding products.
- Rotated merchandise and displays to feature new products and promotions.
- Coached sales associates on product knowledge by using wide variety of training tools.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
Assistant Manager
SKECHERS Factory Outlet
08.2020 - 12.2021
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Increased sales by driving operational efficiencies and building excellent customer rapport.
Sales Associate
SKECHERS Factory Outlet
06.2019 - 08.2020
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
Education
Associate of Science - Certified Nursing Assistant
09.2022
High School Diploma -
06.2019
Skills
- Directing Team Members
- Shift Coverage
- Employee Coaching and Motivation
- Product and Service Knowledge
- Sales Monitoring
- Retail Knowledge
- Data Collation
- Store Opening and Closing Procedures
- Orientating and Training
- Monetary Transactions
- Cash Deposits and Receipts
- Answering Customer Questions
Timeline
1st Assistant Manager - SKECHERS Factory Outlet
12.2021 - 08.2022
Assistant Manager - SKECHERS Factory Outlet
08.2020 - 12.2021
Sales Associate - SKECHERS Factory Outlet
06.2019 - 08.2020
Chesterfield Career And Technical Center - Associate of Science, Certified Nursing Assistant
Clover Hill High School - High School Diploma,
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