Hi, I’m
Bernadette Tejeda Carbonell
Jersey,City
Summary
Goal-driven,organized individual that produces high quality work. Committed to achieving exceptional customer service with outstanding results.
Overview
16
years of professional experience
Work History
Dae, Inc.Mesa, AZ
Account Executive
04.2023 - Current
Job overview
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Qualified leads, built relationships and execute sales strategies to drive new business.
- Staff development and training
- Exceeding sales target while collaborating with store leads to execute successful trainings and in store events
- Monitor week to date and year to date sales plans for all doors in NY, NJ and Long Island Market
House of KORRES/NAXOS APOTHECARY
Assistant Manager
04.2022 - 03.2023
Job overview
- Managed both locations
- Hosted instore events for influencers, content creators and clients
- Delegated task to associates
- Trained associated on products and register
- Launched both new store locations
- Drove sales 15% above sales plan
- Generated 17k with the goal of 14k ilia, inc.
Account Coordinator
08.2021 - 04.2022
Job overview
- Droves sales through the ongoing shoulder to shoulder training and product knowledge with Beauty Advisors
- Maintaining Positive relationships with Sephora Management
- Supported Store Led events with a 3k goal
- Worked with Operations manager on stock issues & ACCR report
- Reported any Hot line online with any missing gondola pieces
- Monitored week to date month to date and year to date sales plans for all doors
SEPHORA
Personal Beauty Advisor
07.2011 - 08.2014
Job overview
- Ensure highest level of customer service resulting in increased productivity while achieving sales goals
- Responsible for preparing client seminars / educating clients
- Maintaining a personal beauty relationship with my clients
- Excellent understanding of providing professional and courteous service to ensure customer satisfaction
- Good understanding of the need to support store operational priorities and functions
- Knowledge on every product offered by Sephora.
MAC Cosmetics
MAC COSMETICS
Freelance
06.2007 - 01.2009
Job overview
- Provided advanced makeup application services – Different facial structures, foundations and dressing techniques
- The ability to understand customers’ expectations and communicate effectively to handle/address their needs and concerns
- Responsible for Photo shoots, Proms, Weddings, resulting in great satisfaction from every client
- Knowledge on every product offered by MAC
- Provided every customer with five star services
- Knowledge on every product offered by the department
- Front desk / handling multiple phones
- Responsible for opening and closing registers.
Education
Learning Institute for Beauty Sciences Completed
Hudson Beauty Academy Permanent Makeup
Skills
- Staff training and development
- Exceptional organizational skills
- Microsoft / Word
- Bilingual / Spanish
- Training
- Plan Projects
- Directing Team Members
- Retail Operations Management
- Directing Team Members
- Retail Operations Management
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Account Executive
Dae, Inc.
04.2023 - Current
Assistant Manager
House of KORRES/NAXOS APOTHECARY
04.2022 - 03.2023
Account Coordinator
08.2021 - 04.2022
Personal Beauty Advisor
SEPHORA
07.2011 - 08.2014
MAC COSMETICS Freelance
MAC Cosmetics
06.2007 - 01.2009