Katerina Coté
Summary
Driven by a strong work ethic and a passion for providing excellent customer service. A true professional who values teamwork and believes in the power of collaboration. Committed to delivering high-quality work with unwavering dedication.
Overview
3
3
years of professional experience
Work History
Grocery Stock Clerk
Publix
11.2022 - Current
- Improved product availability by efficiently restocking shelves and display areas.
- Ensured a clean shopping environment for customers through regular aisle maintenance and organization.
- Achieved timely inventory management by conducting accurate stock counts and reporting discrepancies.
- Assisted in reducing shrinkage by monitoring for potential theft and adhering to store security procedures.
- Increased customer satisfaction with prompt assistance, answering questions, and locating items as needed.
Server
Ashton Gardens
08.2023 - 10.2023
- Enhanced resident satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed resident complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Nanny
Confidential Family
06.2022 - 09.2022
- Enhanced children's emotional well-being by providing attentive care and nurturing relationships.
- Encouraged physical activity with outdoor play, sports, and fitness games for improved health and motor skills development
- Promoted intellectual development through reading, storytelling, and engaging educational activities.
- Ensured children's safety and comfort by consistently monitoring their environment and addressing potential hazards.
- Managed children's schedules effectively to ensure timely completion of homework, extracurricular activities, and daily routines.
- Implemented creative learning strategies tailored to each child's interests and abilities for enhanced cognitive growth.
- Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Built positive and nurturing environments to support child social and emotional growth.
Bakery Assistant
Topsfield Bakeshop
12.2021 - 06.2022
- Enhanced customer satisfaction by providing exceptional service and handling special requests for bakery products.
- Assisted in increasing bakery sales through effective product merchandising and displaying attractive, fresh baked goods.
- Maintained high-quality standards by following proper baking techniques and adhering to strict hygiene guidelines.
- Contributed to a positive work environment by collaborating with team members and assisting in various tasks as needed.
- Demonstrated versatility by mastering multiple roles within the bakery, including cashier duties, baking, decorating, and packaging products.
- Upheld cleanliness standards within the bakery area, ensuring a safe and sanitary workspace for food preparation.
Dental Assistant/Receptionist
Concord Dental Associates
09.2020 - 11.2021
- Streamlined appointment scheduling for increased efficiency and reduced wait times.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Staged tray for procedures by arranging dental instruments and equipment.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
- Contributed to office organization by maintaining accurate patient records and updating files regularly.
Education
Fine Arts
Middlesex Community College - Bedford
Bedford, MA06.2022
High School Diploma -
Masconomet Regional High School
Boxford, MA05.2020
Skills
- Friendly, courteous, & service oriented
- Excellent listener
- Poised under pressure
- Solid written & verbal communicator
- Time management
- Adaptability
Activities & Interests
- Volunteering & community involvement
- Art
- Writing
- Travel
Timeline
Server
Ashton Gardens
08.2023 - 10.2023
Grocery Stock Clerk
Publix
11.2022 - Current
Nanny
Confidential Family
06.2022 - 09.2022
Bakery Assistant
Topsfield Bakeshop
12.2021 - 06.2022
Dental Assistant/Receptionist
Concord Dental Associates
09.2020 - 11.2021
Fine Arts
Middlesex Community College - Bedford
High School Diploma -
Masconomet Regional High School
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