Kate Acosta-Molina
Des Moines,IA
Summary
Personable leader with a focus on fostering connections and maintaining a positive work environment. Skilled in operational procedures, organizational management, and communication. Committed to driving team success and enhancing productivity.
Overview
3
3
years of professional experience
Work History
Sales Product Specialist
Apple
West Des Moines, IA
07.2025 - Current
- Educated customers on product features and software capabilities, empowering informed purchasing decisions and increasing customer satisfaction.
- Delivered personalized product recommendations based on customer needs, enhancing engagement with Apple's ecosystem of devices and services.
- Supported new product launches by maintaining up-to-date knowledge of product specifications, enabling effective customer communication.
Shift Leader
Best Buy
West Des Moines, IA
11.2023 - 07.2025
- Trained new employees and delegated tasks to enhance team efficiency.
- Ensured clean and safe work environment by enforcing adherence to safety guidelines.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints with tailored solutions to enhance customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Team Member
Menchies Frozen Yogurt
West Des Moines, IA
06.2023 - 11.2023
- Rapidly acquired skills to enhance overall team performance.
- Maintained clean, organized, and safe work areas to support team efficiency and safety.
- Completed scheduled shifts and provided coverage during coworker absences, holidays, and peak periods.
Education
Bachelor of Business - Advertising
Drake University
Des Moines, IA05-2028
High School Diploma -
Des Moines East High School
Des Moines, IA05-2024
Skills
- Product knowledge
- Sales strategy
- Customer engagement
- Creative problem solving
- Team collaboration
- Verbal and written communication
- Strategic thinking
Languages
- Native Spanish speaker
- Read, write, and speak fluently.
Volunteer work
Graduated high school with over 120 volunteer hours, Supported engaging, fun, and smooth-running events by helping with organization and planning., Used strong interpersonal communication skills to convey information to others., Ran multiple social media accounts, Volunteered and helped run service for sight events to help the Iowa department for the blind.
Affiliations
- Delta Gamma Fraternity | Alpha Lambda Chapter
- Embodying values of friendship, promoting educational and cultural interest, social responsibility, and character through active chapter involvement.
College Involvement
- Delta Gamma | Director of Committees
- Public Relations Student Society of America (PRSSA) | Communications Chair
Timeline
Sales Product Specialist
Apple
07.2025 - Current
Shift Leader
Best Buy
11.2023 - 07.2025
Team Member
Menchies Frozen Yogurt
06.2023 - 11.2023
Bachelor of Business - Advertising
Drake University
High School Diploma -
Des Moines East High School