Kate Arvanitis, RD
Raymond,NH
Summary
Knowledgeable Program Manager with proven background in senior leadership roles, driving strategic initiatives and fostering organizational growth. Successfully led cross-functional teams to achieve key business objectives, enhancing operational efficiency and stakeholder satisfaction. Demonstrated expertise in project management and strategic planning.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Senior Director of Program Management & Quality (Promoted from Senior Director of Product Quality)
Computrition, Inc.
09.2023 - 11.2025
- Promoted to lead enterprise-wide program management and quality, uniting release governance, QA strategy, automation, and customer escalations under one framework.
- Member of the Executive Leadership Team, aligning initiatives across Sales, Professional Services, Account Management, Support, and R&D.
- Transformed the release management process into a standardized Azure DevOps gated workflow, with automated approvals and accountability.
- Directed the customer escalation process between Support and R&D, ensuring root-cause resolution, and faster response times.
- Drove UI automation implementation using Playwright and BrowserStack, improving cross-browser coverage and release confidence.
- Developed a custom GPT model integrated with Azure DevOps and Figma to automate test case generation and documentation.
- Piloted Copilot4DevOps and AI-generated tagging to reduce cycle time and improve QA metrics visibility.
- Achieved 100% on-time delivery across three consecutive biannual releases, and launched new KPI frameworks for support responsiveness and 30-day patch releases.
- Enterprise Food Service Software Solutions
- Led strategic initiatives to enhance operational efficiency across multiple departments.
Senior Director of Product Quality (Promoted from Director of Product Quality)
Computrition, Inc.
01.2023 - 09.2023
- Led enterprise-wide quality strategy and QA operations across all product lines.
- Expanded QA team by adding three engineers to meet roadmap-driven scalability needs.
- Enhanced QA frameworks to support cross-product testing and release readiness.
- Introduced data-driven QA governance with standardized metrics in executive reviews.
- Strengthened collaboration with leadership to align roadmap priorities with quality objectives.
- Enterprise Food Service Software Solutions
Director of Product Quality (Promoted from QA Manager)
Computrition, Inc.
01.2022 - 01.2023
- Elevated QA maturity by deploying scalable test frameworks and risk-based testing models.
- Expanded automation coverage and regression suite depth across multiple product lines.
- Integrated quality planning into Product and Engineering roadmaps, improving predictability.
- Mentored QA leads and implemented standardized dashboards to monitor KPIs and trends.
- Enterprise Food Service Software Solutions
QA Manager (Promoted from QA Lead)
Computrition, Inc.
07.2019 - 01.2022
- Built and managed a QA team of 11 engineers (9 manual, 2 automation) supporting enterprise and web-based platforms.
- Implemented SOPs, testing governance, and Azure DevOps workflows for traceability.
- Partnered with DevOps to ensure robust CI/CD pipelines for manual and automated testing.
- Improved defect detection and release quality through risk-based regression testing and collaboration with Development.
- Enterprise Food Service Software Solutions
QA Lead (Promoted from Release Approval Coordinator)
Computrition, Inc.
01.2019 - 07.2019
- Led QA operations for multi-product releases and coordinated onshore/offshore testing.
- Mentored QA engineers and established standardized defect tracking and test documentation.
- Enterprise Food Service Software Solutions
Release Approval Coordinator (Promoted from QA Engineer)
Computrition, Inc.
08.2017 - 01.2019
- Managed release approval processes and cross-team readiness between QA, Product, and Development.
- Oversaw offshore QA teams, ensuring workflow adherence and timely release delivery.
- Enterprise Food Service Software Solutions
QA Engineer
Computrition, Inc.
01.2017 - 08.2017
- Executed functional, regression, and integration testing for enterprise healthcare applications.
- Authored detailed test cases and defect reports in TFS, supporting Agile sprint cycles.
- Enterprise Food Service Software Solutions
Implementation Specialist
Computrition, Inc.
01.2013 - 12.2016
- Led full-cycle implementations of enterprise healthcare systems for VA, military, and public hospitals.
- Served as SME for clinical nutrition workflows and configured systems for HIPAA/HL7 compliance.
- Managed project timelines and coordinated delivery of add-on modules for client success.
- Enterprise Food Service Software Solutions
- Remote
Registered Dietitian
Golden LivingCenters
08.2008 - 01.2013
- Developed and implemented individualized nutrition care plans for diverse patient populations.
- Conducted comprehensive nutritional assessments to identify clients' dietary needs.
Clinical Nutrition Manager
Northeast Rehabilitation Health Network
08.2007 - 08.2008
- Led interdisciplinary teams to coordinate nutrition care plans across diverse patient populations.
- Developed and implemented comprehensive clinical nutrition programs to enhance patient outcomes.
Education
Bachelor of Science - Nutrition
Framingham State University
Framingham, MA05-2004
Skills
- Leadership: Program Management, Release Governance, Strategic Planning, Cross-Functional Alignment
- Technical: Azure DevOps, TFS, Playwright, BrowserStack, Salesforce, Oracle, SQL, OpenAI API, CI/CD Pipelines
- Process Excellence: AI-Augmented QA, Risk-Based Testing, Automation Frameworks, SOP Development
- Healthcare Expertise: HIPAA Compliance, Clinical Workflows, EHR/EMR Systems
- Customer escalation management
- Release management
- KPI development
- Data-driven governance
- Risk-based testing
- Team leadership
- Process standardization
- Software development lifecycle
- Team management
Certification
Registered Dietitian (RD) | Commission on Dietetic Registration | [2025]
Timeline
Senior Director of Program Management & Quality (Promoted from Senior Director of Product Quality)
Computrition, Inc.
09.2023 - 11.2025
Senior Director of Product Quality (Promoted from Director of Product Quality)
Computrition, Inc.
01.2023 - 09.2023
Director of Product Quality (Promoted from QA Manager)
Computrition, Inc.
01.2022 - 01.2023
QA Manager (Promoted from QA Lead)
Computrition, Inc.
07.2019 - 01.2022
QA Lead (Promoted from Release Approval Coordinator)
Computrition, Inc.
01.2019 - 07.2019
Release Approval Coordinator (Promoted from QA Engineer)
Computrition, Inc.
08.2017 - 01.2019
QA Engineer
Computrition, Inc.
01.2017 - 08.2017
Implementation Specialist
Computrition, Inc.
01.2013 - 12.2016
Registered Dietitian
Golden LivingCenters
08.2008 - 01.2013
Clinical Nutrition Manager
Northeast Rehabilitation Health Network
08.2007 - 08.2008
Bachelor of Science - Nutrition
Framingham State University