Kate Dieter
Winona,MN
Summary
Organized and dependable professional successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Possesses strong communication and interpersonal skills.
Overview
16
16
years of professional experience
Work History
Director of Adult Community Based Services
Hiawatha Valley Mental Health Center
Winona, MN
11.2025 - Current
- Led strategic planning initiatives to enhance service delivery and client outcomes.
- Developed and implemented programs addressing community mental health needs.
- Mentored staff, fostering professional development and promoting a culture of continuous improvement.
- Evaluated program effectiveness through data analysis, driving informed decision-making processes.
- Established partnerships with community organizations to expand service accessibility and outreach efforts.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
Manager of Adult Community Based Services
Hiawatha Valley Mental Health Center
Winona, MN
03.2024 - 11.2025
- Monitored program performance, ensuring adherence to regulatory standards and best practices.
- Oversaw program development to enhance client mental health services.
- Managed and motivated employees to be productive and engaged in work.
- Resolved staff conflicts and client complaints, actively listening to concerns and finding appropriate solutions.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Developed partnerships with community organizations for resource sharing and support.
Behavioral Health Practitioner/Team Lead
Hiawatha Valley Mental Health Center
Winona, MN
09.2013 - 03.2024
- Improved team productivity with regular communication and progress updates fostering a collaborative work environment.
- Assisted in conducting interviews and managing onboarding activities for new hires effectively.
- Coached employees through day-today work and complex problems.
- Developed strong rapport with both clients and coworkers, fostering trust and open communication to facilitate successful working relationships.
- Conducted ARMHS (Adult Rehabilitative mental Health Services) sessions focused on topics such as stress management, coping skills, and interpersonal relationships in accordance with client identified goals.
- Maintained thorough documentation of client progress, treatment plans, and case notes in accordance with state statues, HIPAA regulations, and professional standards.
- Contributed to the development of mental health program policies and procedures ensuring best practice standards were upheld.
Personal Care Assistant
Deborah Wagner
La Crescent, MN
05.2010 - 11.2013
- Enhanced client well-being by assisting with daily activities such as bathing, dressing, and grooming.
- Contributed to a positive home atmosphere by engaging clients in conversation and recreational activities tailored to their interests.
Assistant Front Desk Manager
Quality Inn & Suites
Winona, MN
07.2010 - 11.2012
- Enhanced guest satisfaction by promptly addressing inquiries and resolving issues at the front desk.
- Assisted in staff training, ensuring consistent quality service to guests from all team members.
- Managed reservation system, accurately inputting guest details and booking information for smooth operations.
- Assisted in developing staff schedules, ensuring adequate coverage during peak hours and special events.
- Resolved conflicts calmly between employees or customers by employing effective communication skills during tense situations.
- Modeled positive attitude and encouraged front desk employees when dealing with difficult guests.
Education
Bachelor of Arts - Psychology
Winona State University
Winona, MN05-2013
Skills
- Flexible and adaptable
- Conflict resolution
- Work ethic
- Developing relationships
Timeline
Director of Adult Community Based Services
Hiawatha Valley Mental Health Center
11.2025 - Current
Manager of Adult Community Based Services
Hiawatha Valley Mental Health Center
03.2024 - 11.2025
Behavioral Health Practitioner/Team Lead
Hiawatha Valley Mental Health Center
09.2013 - 03.2024
Assistant Front Desk Manager
Quality Inn & Suites
07.2010 - 11.2012
Personal Care Assistant
Deborah Wagner
05.2010 - 11.2013
Bachelor of Arts - Psychology
Winona State University