Kate Grande
Salt Lake City,UT
Summary
Proven track record in enhancing team productivity and customer satisfaction at Aerotek, adept in rack assembly and staff training. Excelled in roles requiring attention to detail and exceptional service skills, significantly improving operational efficiency. Skilled in blueprint reading and customer service, ensuring quality and timely project completion.
Overview
4
4
years of professional experience
Work History
Rack Assembly
Aerotek
Salt Lake City, UT
10.2024 - 12.2024
- Assembled cable assemblies according to customer specifications and drawings using hand tools.
- Trained new employees on proper cable assembly techniques and procedures.
- Followed strict safety measures to avoid injuries and accidents.
- Identified, labeled, and organized components for assembly of cables.
- Maintained a clean and safe working environment following company safety protocols.
Online Personal Shopper
Walmart
West Valley City, UT
03.2024 - 07.2024
- Assisted in selecting items according to customer preferences.
- Listened to customer needs to identify and recommend best products and services.
- Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce, and meat, and delivered groceries on-time to exact location specified.
- Assisted teammates with daily tasks during peak periods.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Suggested comparable products to replace out-of-stock items.
- Secured and stored items until customer pickup.
- Tracked inventory levels and replenished stock when necessary.
Senior Ambassador
Clear
Salt Lake City, UT
02.2022 - 03.2023
- Provided exceptional customer service to ensure customer satisfaction.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Managed communication between airline personnel and customers in a professional manner.
- Trained new staff members on proper customer service techniques and policies.
Assembler
Utah Medical Products
Midvale, UT
08.2021 - 02.2022
- Hand-assembled needed parts with bolts and screws.
- Assembled medical devices and components according to blueprints, diagrams, and product specifications.
- Followed all safety protocols when handling hazardous materials or chemicals.
- Assembled components by examining connections for correct fit and fastening parts together.
- Ensured proper labeling of finished products before shipment.
Liquid Filter Manufacturer
National Filter Media
Salt Lake City, UT
04.2021 - 08.2021
- Operated a variety of machinery and tools safely and efficiently.
- Worked effectively in team environments to make the workplace more productive.
- Assembled boxes and other packaging materials for product shipment.
Education
High School Diploma -
Horizonte Instruction And Training Center
Salt Lake City, UT06-2021
Skills
- Rack assembly
- Team development
- Staff training
- Material handling
- Time management
- Tool handling
- Blueprint reading
- Inspection and testing
- Workplace cleanliness
- Safety procedures
- Attention to detail
- Multitasking and organization
- Basic machine operation
- Basic math
- Packaging techniques
- Product picking
- Customer service expertise
- Patience and empathy
- Online order processing
- Flexible schedule
- Customer service and assistance
- Sales and customer service
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Rack Assembly
Aerotek
10.2024 - 12.2024
Online Personal Shopper
Walmart
03.2024 - 07.2024
Senior Ambassador
Clear
02.2022 - 03.2023
Assembler
Utah Medical Products
08.2021 - 02.2022
Liquid Filter Manufacturer
National Filter Media
04.2021 - 08.2021
High School Diploma -
Horizonte Instruction And Training Center