Kate Holmes
Madrid,IA
Summary
Dynamic food service professional with a strong work ethic and excellent customer service skills. Proven ability to enhance customer satisfaction and streamline operations, while maintaining a clean and safe environment. Adaptable team player with expertise in food preparation and a commitment to delivering exceptional dining experiences.
Overview
6
6
years of professional experience
Work History
Dining Hall Employee
Hillcrest Dining Hall
09.2024 - Current
- Enhanced customer satisfaction by providing efficient service in a fast-paced dining hall environment.
- Managed inventory and restocked supplies as needed, maintaining optimal levels for smooth operations.
- Adhered to strict health and safety guidelines, ensuring a safe and sanitary work environment for all staff members.
- Improved overall efficiency by implementing streamlined processes for meal prep and service tasks.
Food Service Worker
Sisters in Cheese
03.2020 - Current
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Server
Hyperion Field Club
03.2024 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Addressed club members by name, establishing a trustworthy relationship
Ice Cream Server
The Filling Station
04.2021 - 09.2023
- Greeted incoming customers and provided reliable, friendly customer service.
- Explained ice cream flavors, toppings, and sundaes, to customers.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
Education
High School Diploma -
Madrid High School
Madrid05-2024
Skills
- Excellent customer service
- Reliability & punctuality
- Food preparation
- Adaptable
- Strong work ethic
- Teamwork & Collaboration
- Problem-solving
- Customer satisfaction
Timeline
Dining Hall Employee
Hillcrest Dining Hall
09.2024 - Current
Server
Hyperion Field Club
03.2024 - 08.2024
Ice Cream Server
The Filling Station
04.2021 - 09.2023
Food Service Worker
Sisters in Cheese
03.2020 - Current
High School Diploma -
Madrid High School