Kate Hood
Fayetteville,AR
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
Work History
Business Manager - Customer Operations
Bausch + Lomb
07.2009 - 10.2012
- Streamlined business processes by implementing new project management reports for use within all of Bausch + Lomb logistics.
- Reported issues to higher management with great detail.
- Increased overall team productivity by fostering a positive work environment and providing effective leadership.
- Mentored junior staff members, helping them grow professionally and contribute more effectively to the team's goals.
Senior Logistics Analyst
Bausch + Lomb
04.2005 - 06.2009
- Conducted comprehensive data analysis to identify trends and opportunities for process improvement in the supply chain between Bausch + Lomb and all US Walmart stores and Sam's Clubs.
- Developed and maintained key performance metrics for continuous monitoring of sales trends and logistics operations effectiveness.
- Developed contingency plans proactively which resulted in minimal disruption during periods of unexpected supply chain events or emergencies.
- Supported senior company leaders by delivering reports weekly outlining sales and inventory performance.
- Built long-term relationships due to prompt and courteous service.
Logistics Analyst
Bausch + Lomb
02.2001 - 03.2005
- Enhanced inventory management with accurate forecasting and demand planning techniques.
- Increased order fulfillment rates to meet customer expectations through effective resource allocation using Walmart's internal Retail Link platform.
- Coordinated closely with sales teams to develop accurate demand forecasts, ensuring product availability.
- Tracked orders and notified customers of status or potential delays.
- Liaised with internal and external stakeholders to facilitate smooth operations.
Education
Bachelor Of Science Business Administrstion - Accounting And Computer Science
University of Arkansas
Fayetteville, ARSkills
- Customer Service
- Analytical Thinking
- Data Analysis
- Organizational Skills
- Sales Tracking
- Business Forecasting
Timeline
Business Manager - Customer Operations
Bausch + Lomb
07.2009 - 10.2012
Senior Logistics Analyst
Bausch + Lomb
04.2005 - 06.2009
Logistics Analyst
Bausch + Lomb
02.2001 - 03.2005
Bachelor Of Science Business Administrstion - Accounting And Computer Science
University of Arkansas