Summary
Overview
Work History
Education
Skills
Timeline
Barista

Kate Hovik

Customer Service
Port Orchard,WA

Summary

Committed and hardworking cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Security-conscious and customer-focused cashier with top-notch teamwork and interpersonal communication skills. Kept cash drawers accurate and secure with smooth payment processing.

Overview

5
5
years of professional experience

Work History

Cashier

Lowes Home Improvement Stores
Port Orchard, Washington
11.2021 - 06.2022
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Processed credit card, EBT, and gift certificate payments with electronic computer system.
  • Greeted customers and responded to requests for information.

House Keeper

Bremerton Navel Hospital
Bremerton, WA
09.2019 - 08.2021
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows and dusting.
  • Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Adhered to professional house cleaning checklist.

Apparel Sales Associate

Walmart
Port Orchard, WA
08.2012 - 12.2014
  • Set up dressing rooms as customers shopped to increase number of selections and make experience more enjoyable.
  • Created stunning displays to capture customer attention. and increase sales.
  • Cleaned, closed and secured store at end of shift.
  • Encouraged customers to find accessories and other upsell items to complete ensembles.
  • Helped customers select attractive, figure-flattering clothes items.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Education

Some College (No Degree) - Medical Billing

Tacoma Community College
Tacoma, WA

High School Diploma -

South Kitsap High School
Port Orchard, WA
06.2010

Skills

  • Feedback Acceptance
  • Inventory Stocking
  • Cash Register Operation
  • Price Identification
  • Customer Transactions
  • Work Task Prioritization
  • POS Systems
  • Check Cashing
  • Guest Satisfaction
  • Cashier Abilities
  • Active Listening
  • Time Management

Timeline

Cashier

Lowes Home Improvement Stores
11.2021 - 06.2022

House Keeper

Bremerton Navel Hospital
09.2019 - 08.2021

Apparel Sales Associate

Walmart
08.2012 - 12.2014

Some College (No Degree) - Medical Billing

Tacoma Community College

High School Diploma -

South Kitsap High School

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Kate HovikCustomer Service