Kate Hulme
Dunedin,FL
Summary
Results-driven retail specialist with a strong background in project coordination and customer relations. Demonstrated success in developing innovative design concepts and enhancing product presentation to increase customer engagement and drive sales.
Overview
26
26
years of professional experience
Work History
Retail Design Specialist
Pottery Barn
Shrewsbury, New Jersey
07.2020 - 10.2021
- Collaborated with cross-functional teams to refine product presentation strategies, driving engagement and sales potential.
- Created design concepts for home furnishings and decor collections, enhancing aesthetic appeal and market alignment.
- Assisted in creating visual merchandising displays for retail environments.
- Coordinated materials and resources for timely project execution and delivery, ensuring alignment with design and merchandising goals.
Store Manager
Vineyard Vines
Shrewsbury, New Jersey
07.2016 - 07.2020
- Oversaw daily store operations and ensured compliance with company policies.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory levels and coordinated stock replenishment activities.
- Analyzed sales data to identify trends and adjust staffing accordingly.
- Trained and mentored staff on customer service best practices and sales techniques.
- Developed visual merchandising displays to enhance product presentation and engagement.
- Fostered a positive team environment through regular communication and feedback sessions.
Store Manager
Banana Republic
Pasadena, California
01.1996 - 11.2000
- Oversaw daily store operations and ensured compliance with company policies.
- Managed inventory levels and coordinated stock replenishment activities.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Trained and mentored staff on customer service best practices and sales techniques, resulting in improved customer satisfaction.
- Resolved customer inquiries and complaints effectively to maintain satisfaction levels.
- Developed visual merchandising displays that enhanced product presentation and increased customer engagement.
- Implemented promotional strategies that increased foot traffic and boosted customer engagement.
- Analyzed sales data to identify trends and adjust staffing accordingly.
- Recruited, trained and supervised new employees.
- Created weekly work schedules for store personnel.
- Conducted daily store operations, including opening and closing procedures and cash handling.
Education
Bachelor of Arts -
Otis Parsons School of Design
Los Angeles, CA06-1991
Skills
- Visual merchandising
- Design concept development
- Design project coordination
- Inventory management
- Retail performance analysis
- Brand development
- Staff training
- Customer service
- Effective communication
Timeline
Retail Design Specialist
Pottery Barn
07.2020 - 10.2021
Store Manager
Vineyard Vines
07.2016 - 07.2020
Store Manager
Banana Republic
01.1996 - 11.2000
Bachelor of Arts -
Otis Parsons School of Design