Kate Jones
St. George,UT
Summary
Energetic Certified Personal Trainer with thorough knowledge of diverse strength training programs and group classes. Understanding of human anatomy, assessing client fitness levels and safely supporting goals. Responsible and motivated student with good communication skills and ability to handle challenging circumstances. Devoted to giving positive experiences to all clients and staff by creating trusting and supportive relationships.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Site Supervisor
Mandan Parks District
05.2024 - 08.2024
- Trained new team members on site policies and procedures.
- Oversaw daily operations at site.
- Provided clear communication to team members regarding goals, expectations, and individual responsibilities.
- Oversaw personnel safety and efforts at work site.
- Guided employees in task completion, offering assistance where it was needed.
- Implemented best practices and safe operating procedures.
Nanny
Jean Lenz
05.2024 - 08.2024
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Prepared meals and snacks for children.
- Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
- Assisted with light housekeeping duties.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
Guest Service Lead Position
Mandan Park District
05.2023 - 08.2023
- Developed and implemented strategies to increase customer satisfaction ratings.
- Managed team of front desk agents, supervising personnel in issue resolution.
- Resolved escalated customer service issues in a timely manner.
- Transmitted and received messages using telephones or telephone switchboards.
- Input and confirmed reservations for guests.
- Resolved member issues or complaints by listening and addressing issues directly or assigning tasks to other staff.
- Coordinated with other departments to provide additional services such as food concessions or entertainment activities.
- Provided excellent customer service by addressing patron complaints or concerns in a timely manner.
Lifeguard Supervisor
Raging Rivers Water Park
05.2022 - 08.2023
- Checked weather reports to warn public of potential inclement weather and proper safety procedures.
- Ensured the safety of patrons by enforcing pool rules and responding promptly to emergency situations.
- Answered questions about facility hours, policies and programs.
- Transported injured patrons from location of accidents to safety and medical transportation.
- Monitored surrounding environment constantly to watch for potential risks.
Lifeguard
Raging Rivers Water Park
06.2021 - 08.2023
- Maintained constant surveillance of patrons in the swimming area at all times.
- Recognized swimmers in need of assistance and acted quickly.
- Provided first aid care to injured patrons before paramedics arrived on scene.
- Monitored surrounding environment constantly to watch for potential risks.
- Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.
- Observed swimmers from elevated chairs while scanning the entire pool deck.
- Reported any unsafe conditions or suspicious activity to management immediately.
Education
Bachelor of Science - Exercise Science
(Current) Utah Tech University
05-2027
High School Diploma -
(Completed) Century High School
05-2023
Skills
- Guest Service experience
- Very outgoing, welcoming, and motivating
- Critical Thinking and Problem Solving
- Effective communication
- Time Management
- Passion for fitness
- Drive for success
- Goal setting assistance
- Human anatomy knowledge
Certification
- NASM Certified Personal Trainer
- Certified Lifeguard
- CPR and AED certified
- First Aid Certified
Timeline
Site Supervisor
Mandan Parks District
05.2024 - 08.2024
Nanny
Jean Lenz
05.2024 - 08.2024
Guest Service Lead Position
Mandan Park District
05.2023 - 08.2023
Lifeguard Supervisor
Raging Rivers Water Park
05.2022 - 08.2023
Lifeguard
Raging Rivers Water Park
06.2021 - 08.2023
High School Diploma -
(Completed) Century High School
Bachelor of Science - Exercise Science
(Current) Utah Tech University
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