Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kate Joyce

BUFFALO,New York

Summary

Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with more than five years of experience. Highly effective in complying with departmental requirements evidenced by consistent performance.

Overview

5
5
years of professional experience

Work History

Report Technician

Buffalo Police Department
03.2019 - Current

Receives and processes calls and inquiries from the general public and directs them to the proper authority;
-answers walk-in counter requests for information, accident records, crime records, etc.:
Processes requests for warrant checks, criminal history checks, motor vehicle and other police related computer and manual checks;
Maintains all records concerning police operations including report taking (crime reports, accident reports, etc.) from Police Officers, Walk-ins;
-may take telephone reports and reports through other electronic means (i.e., Fax etc.);
-records information involving stolen and recovered motor vehicles;
-logs of all transactions;
Maintains a record of and is responsible for all property taken from prisoners at central booking until same is either turned over to the Property Officer or is forward to City Court with the prisoner as the case maybe;
- may be required to perform related duties including moving boxes in or out of storerooms;
Prepares, enters and/or cancels messages on local, central police service and New York State Police Information Network, teletype and other police information networks;
May be responsible for creating and maintaining computer files in relation to police related activities;
Prepares and types arrest records, correspondence, documents, reports and other materials using equipment with an alpha numeric keyboard;
-proofreads typed copy, noting any errors and makes corrections by using appropriate techniques;
Processes, checks, codes and files mail, requisitions, vouchers, ledger cards, bills, receipts and other documents and/or materials;
Compiles data; performs simple file studies; prepares periodic reports;
Collects, compiles and types statistics and other related information;
May be required to operate various office equipment including but not limited to personal computer, copying machine, transcription machine, as well as digital photo equipment and electronic fingerprint scanner, etc.;
Collects fees and accounts for monies received;
-may be responsible for reconciling and accounting for departmental funds;
Maintains personnel records and schedules;
Maintains departmental payroll including the input of information etc.;
May be responsible for coordinating and maintaining day to day functions of special projects or operations, which may involve confidentiality;
Performs related duties as required.

Education

High School Diploma -

Orchard Park High School
Orchard Park, NY
06.2009

Skills

  • Extended experience working with vulnerable populations
  • Extensive knowledge of computer materials
  • Strong customer service experience
  • Strong multitasking abilities
  • Strong organizational abilities

Timeline

Report Technician

Buffalo Police Department
03.2019 - Current

High School Diploma -

Orchard Park High School
Kate Joyce