Summary
Overview
Work History
Education
Skills
Timeline
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April James

Buffalo,New York

Summary

Talented Owner with excellent marketing, customer service and facility oversight skills and more than 21 years of experience. Highly effective and comfortable working with people at all levels in organization.

Overview

28
28
years of professional experience

Work History

Owner/ Manager

April L James
10.1997 - Current
  • Maintained a sufficient number of units so that they were market-ready at all times.
  • Carefully screened applicants for tenancy.
  • Analyzed and evaluated monthly and quarterly financial statements.
  • Maximized rental income while minimizing expenses through effective planning and control.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Completed final move-out walk-throughs for tenants.

Property Management Assistant

DASA Property Magangement
02.2022 - 12.2023
  • Maintained positive relationships with tenants through clear communication and prompt responses to inquiries or concerns.
  • Enhanced tenant satisfaction by promptly addressing maintenance requests and ensuring timely resolution.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Prepared and maintained accurate records of tenant communication, lease agreements, and payment history.
  • Promptly responded to tenant complaints and concerns for over 1523 Buffalo and Rochester properties.

Education

High School Diploma -

Highland Spring High
1987

Skills

  • Adaptable
  • Complex problem solving
  • Customer service-focused
  • Exceptional oral and written communication skills
  • Tenant and eviction laws
  • Knowledge of building codes
  • City and county regulations
  • Maintenance knowledge

Timeline

Property Management Assistant

DASA Property Magangement
02.2022 - 12.2023

Owner/ Manager

April L James
10.1997 - Current

High School Diploma -

Highland Spring High

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April James