Kate Koojoolian
San Jose
Summary
Reliable and personable worker with experience in customer service, coaching, and professional office settings. Known for strong communication skills, adaptability, and the ability to stay organized and calm in fast-paced environments. Experienced in working directly with customers, clients, parents, and team members, with a proven ability to multitask, learn quickly, and contribute positively to team goals. Brings a strong work ethic, attention to detail, and a people-focused approach to every role.
Overview
4
4
years of professional experience
Work History
Storefront Retail Employee
Juice Co. LG
Los Gatos
12.2023 - 12.2025
- Operated the point-of-sale system (Square) to accurately process customer transactions and efficiently check out guests during busy store hours
- Took in-person and phone orders while ensuring accuracy and timely preparation
- Actively promoted and recommended menu items and add-ons to increase product sales and enhance the customer experience
- Prepared and packaged catering and bulk orders according to company standards and customer specifications
- Provided friendly, attentive customer service by communicating clearly with guests and addressing questions or concerns
- Collaborated with team members to maintain a clean, organized, and welcoming storefront environment
Assistant Swim Coach and Private Swim Instructor
Palo Alto Hills Golf and Country Club
Palo Alto
05.2023 - 09.2023
- Organized and implemented effective swimming strategies to help members on the team improve their skills, preparing them for competitive meets across the Bay
- Adapted my teaching strategies to match developmental age and the overall abilities of each swimmer
- Taught one-on-one swim lessons to help improve the confidence and skill level of certain swimmers who were struggling
- Maintained open communication with parents to keep everyone informed about practice schedules, meet updates, and other fun swim team activities occurring throughout the summer
Paid Summer Intern
Hoover Krepelka, LLP
San Jose
07.2023 - 08.2023
- Sorted, organized, and filed legal case documents in a clear, orderly system to maximize efficiency within the law firm
- Shadowed under one of the partners in the firm which allowed me to attend multiple court hearings, trials, and meetings, giving me direct exposure to the world of family law
- Organized and double checked project presentations and reports to assist the lawyers and paralegals
- Helped the firms' social media manager revamp some of their accounts and profiles with the purpose of gaining more exposure on the internet in hopes of gaining new clientele
Lifeguard
Palo Alto Hills Golf and Country Club
Palo Alto
05.2022 - 09.2022
- Monitored safety of guests in and around the pool
- Responded to emergency situations in a timely, efficient manner
- Provided friendly customer service to club members by addressing any of their concerns, and providing them with anything they needed on the pool deck
- Emphasized the importance of practicing safe and appropriate behavior on the pool deck to prevent any unnecessary injuries
Education
High School Diploma -
Saint Francis High School
Mountain View, CA05-2024
Bachelor of Arts - Strategic Communication
University of Colorado At Boulder
Boulder, CO05-2028
Skills
- First Aid and CPR Certification
- Strong communication skills
- Extroverted, love interacting with people
- Great organization skills
- Good with technology
- Efficient and experienced leader
- Very flexible and adaptable, quick learner
- Strong time management and multitasking skills
- Levelheaded and patient during stressful situations
Timeline
Storefront Retail Employee
Juice Co. LG
12.2023 - 12.2025
Paid Summer Intern
Hoover Krepelka, LLP
07.2023 - 08.2023
Assistant Swim Coach and Private Swim Instructor
Palo Alto Hills Golf and Country Club
05.2023 - 09.2023
Lifeguard
Palo Alto Hills Golf and Country Club
05.2022 - 09.2022
High School Diploma -
Saint Francis High School
Bachelor of Arts - Strategic Communication
University of Colorado At Boulder