Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively and thoughtfully mastering new skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Small Business Owner
Love Language Gold
New York, NY
10.2021 - Current
Demonstrated product knowledge to answer customer questions and inquiries.
Advised customers on the selection of products based on their needs and preferences.
Created new jewelry designs and modified existing designs via manual and computer-assisted methods.
Collaborated with suppliers to source quality materials for production of jewelry pieces.
Monitored market trends and gathered feedback from customers to develop new ideas for jewelry designs.
Performed hand sketches of potential designs for customers.
Personal Jeweler
TraxNYC
New York, NY
03.2024 - Current
Maintained inventory of diamonds, precious stones and metals.
Created custom designs for customers using computer aided design software.
Determined precisely what customers required, available budgets and target recipient for each piece through effective communication techniques.
Consulted with customers about desires and sizing needs for each piece.
Assisted customers with selecting jewelry pieces to match their individual styles.
Sales Associate
Abierto
Malibu, CA
08.2021 - 12.2022
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Engaged customers in friendly, professional dialogue to determine needs.
Helped customers find specific products, answered questions and offered product advice.
Developed trusting relationships with customers by making personal connections.
Sold various products by explaining unique features and educating customers on proper application or usage.
Tracked company inventories, moved excess stock and arranged products to improve sales.
Received and displayed product shipments on store retail shelves upon delivery.
Answered incoming telephone calls to provide store, products and services information.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Worked with fellow sales team members to achieve group targets.
Mentor and Sober Companion
Transcend Recovery Community and Sober Living
Los Angeles, CA
12.2022 - 01.2023
make sure the client is safe in moments of change, early sobriety, challenges, and relapse triggers.
offer assistance with acclimating to new challenges and developing a schedule for the client.
offer support and accountability to client.
serve as a guide to encourage and motivate clients to become active participants in their own lives.
help maintain clients sobriety
chaperon client on daily tasks as well as introduce new healthy tasks into their lives.
chaperon and maintain clients safety while traveling.
conduct drug and alcohol tests.
discuss and help clients reach their goals.
Sober Companion
Ceano Health
Los Angeles, CA
03.2023 - 01.2024
Support Intervention needs.
care management.
Provides safety for clients and those around them.
Built strong and trusting rapport with clients and loved ones.
Monitored health and well-being of clients and reported significant health changes.
Contacted medical providers on behalf of clients to follow up on appointments.
Consulted with client care team to continually update care plans.
Contributed to case reviews of client status and progress.
Provide safe transportation services for clients.
Hostess
Cafe Habana Malibu
Malibu, CA
01.2020 - 08.2021
Greeted incoming guests to escort to assigned dining area and present menus.
Answered phones promptly to record and confirm reservations.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Resolved customer service and food-related issues to maintain guest satisfaction.
Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
Accommodated guests with children and special needs to promote comfortable dining experience.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Developed long-term relationships with customers to increase opportunities for repeat business.
Stayed attentive to server availability and table turnover to quickly seat guests.
Personal Assistant
Darlene S.
City of Los Angeles, CA
07.2018 - 12.2019
Made travel arrangements for employee trips and conferences.
Maintained clerical correspondence via email and phone.
Organized personal and professional calendars with reminders for upcoming meetings and events.
Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
Checked personal and professional activities to remind employer of priority tasks and deadlines.
Accompanied clients to appointments and arranged transportation.
Provided assistance communicating, typing correspondence or obtaining information.
Travel Agent Assistant
West Ways Travel
Malibu, CA
01.2016 - 01.2017
Asked open-ended questions to best understand client needs and determine best travel offerings.
Researched hotels and airfare options to best meet client needs and expectations.
Followed up with clients to notify of specials and offer assistance with future travel plans.
Took payments via credit and debit cards and handled sensitive information with professionalism and discretion.
Helped clients purchase flight tickets, arrange car rentals and locate other forms of transportation.
Education
High School Diploma -
Malibu High School
Malibu, CA
06.2017
Some College (No Degree) - Communication Studies
Santa Monica College
Santa Monica, CA
Skills
Problem-Solving
Relationship Building
Critical Thinking
Negotiation
Building rapport
Exceptional customer service
Loss prevention strategies
Adaptability
Self Motivation
Team building
Reliability
Meeting Sales Goals
Accomplishments
Member of Los Angeles Youth Orchestra for over ten years
Performed at Carnegie Hall
Captain of Girls Varsity tennis team at Malibu High School
Member of Sun Valley Summer Symphony in Sun Valley, Idaho.