Katherine McIntosh

Sales & Inside Sales Support for Missouri, Arkansas, Oklahoma & Texas. TKM is a value-added reseller and leading provider of turn-key mobile technology solutions and installation services.

• Provides customer support to internal sales team members and external customers.
• Identifies product needs and provided appropriate solutions.
• Assists with the development of sales strategies and tactics for new markets.

• Managed all aspects of customer service and operations in the office and ensured the highest quality of customer service was delivered within the agency.
• Sales support for automobile, homeowners, boat, motorcycle and mobile home Insurance and AAA memberships and roadside assistance.
• Provides information and advises new and prospective customers about insurance policies and coverages.
• Processing new policies and responding to customers questions and concerns, as well as resolving insurance and technology issues.
• Provided customer support for ongoing insured families about their insurance products and coverages.
• Was responsible for managing and balancing of daily transactions, cash deposits and preparing daily paperwork according to branch procedures. Ensures office is following all applicable state and federal laws, regulations, procedures and insurance requirements.