Kate McVay

• Deliver high-quality and personal guest service in a high-volume waterfront sample South Florida restaurant and bar
• Manage bar operations including inventory, cash handling, fluent in the system Aloha, drink menu knowledge, knowledge in raw seafood preparation and serving food
• Social media photographer and manager
• Kept bar presentable and well-stocked to meet customer needs.
• Served high customer volumes during special events, nights, and weekends.

• Oversaw daily floor operations, supervising servers, support staff, scheduling and handling checkout and daily financial profits, meeting with liquor and wine vendors, as well as overseeing the employee hiring process
• Managing expo, food quality, coordinated seating, table turns, and guest flow in a high-volume fine dining environment
• Assisted in training, conflict resolution, and maintaining operational standards
• Served as the first point of contact for guests, managing reservations, managed extremely high volume guest list and special requests and occasions with open table, managed phones, to go orders and assigned server sections daily.
• Supported front-of-house manage and solved costumer service conflicts.
• Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.

• Develop and execute marketing content strategies across social platforms to build brand presence for restaurants
• Researched latest market trends and analyzed data to develop public relations strategies and tactics.
• Capture high-quality photography for promotional use in campaigns and social media.
• Strengthen customer engagement and branding efforts through creative visuals and digital marketing
• Fostered positive relationships with key business journalists in national and trade publications.

• Coordinated, Planned and designed private, corporate, and charity events
• Oversaw catering, event crew, made event package sales, communicating with clients, and managed and participated in event load ins and breakdowns
• Analyzed event costs to identify areas of improvement and cost savings
• Designed themes, florals, lighting, props, and performer logistics

• Developed classes and taught students how to paint and beginner art skills
• Hosted and taught private wine and painting classes with groups ranging between 10-150 guesses
• Collaborated with colleagues to create stimulating art curriculums.

• Developed classes and taught students how to paint and beginner art skills
• Hosted and taught private wine and painting classes with groups ranging between 10-150 guesses
  

• Designed, constructed, and painted over 85+ theatrical sets, concerts and live shows
• Managed productions, interns, and students, and oversaw scenic art direction
• Contributed to annual fundraising events and partnered with nonprofits.

• Produced scenic art, directed creative media, and participated in marketing campaigns
• Nominated for a Carbonell Award for excellence in theatre design
• Commissioned painter, muralist, and photographer. Logo design and branding projects for non-profits and start-ups
  
  
  

• Managed wholesale and online retail inventory, orders, and fulfillment.

• Represented the brand at trade shows; designed booths and promoted via social media.

• Owner of Kam.shop Poshmark store, ranked among the top 10% of sellers with 53k followers.