Results-driven professional with expertise in leadership, customer service, and operational management. Skilled in team development, problem-solving, and data-driven decision-making.
Overview
6
6
years of professional experience
Work History
Fianacial Area Manager
Amazon
Bakersfield, CA
05.2022 - Current
Expertly manage a large team: Overseeing a team of 150 associates on a daily basis, demonstrating strong leadership and organizational skills in a high-pressure environment.
Resource Management: Effectively manage resources, including staffing, equipment, and budget allocation, to meet demanding workload requirements and achieve top-notch results.
Data-Driven Decision Making: Utilize data analytics to make informed decisions, streamline processes, and implement improvements, contributing to a continuous improvement culture.
Maintained the central general ledger for various funds, ensuring accuracy and compliance with fund accounting standards.
Ensured the accuracy of records and transactions.
Analyzed and reviewed account balances related to direct expenditures, encumbrance, and allocated charges for fund programs.
This included determining the transactions supporting each balance, assessing the reasonableness of balances, and verifying compliance with state and federal law.
I represented the Group and Section as the accountant for the assigned funds.
Reconciled records between the Amazon record and the banking book, making necessary corrections.
Financial Aid Peer Analyst
Cal Poly Pomona Office of Financial Aid
Pomona , CA
10.2020 - 05.2022
Provide assistance to students, parents and campus community regarding all aspects of Financial Aid
including but not limited to grants, loans, scholarships and federal work-study on a case by case basis.
Remain current with constantly evolving financial aid regulations (federal, state, institutional) and emerging trends and best practices in delivering service excellence.
Review Accounts Receivable transactions for accuracy, contractual compliance, and proper documentation. Assist with audit and entering invoices and receipts for Accounts Receivable transactions .
Utilized various methods to reconcile account discrepancies. Work as a team member and independently on different kind of special projects. Using Microsoft Office applications, Outlook, and various applications.
Prepared source data for computer entry; compiled, sorted, and prioritized data.
Designed and developed training programs and materials, both for new employees and existing ones.
Facilitating problem solving with students and parents regarding their financial aid application, verification, and general questions about aid eligibility along with confidential records maintenance.
Accounting Officer
Fairfield Inn & Suites
West Covina, CA
02.2019 - 09.2020
Responsible for performing accounting functions of average difficulty and providing financial services in the General Ledger.
I have correctly recorded the reconciliation, and reporting of accounting information and appropriations while maintaining the proper internal controls.
Worked closely with the business analysis team to analyze and document business requirements, processes, and workflows.
Environment: Microsoft 365 Office Suite (Word, Excel, PowerPoint), Adobe products, Microsoft Power Apps, Microsoft SharePoint, CA FI$CAL, Microsoft Visio, Lucidchart, Microsoft Teams, Microsoft Team Foundation Server.
I have maintained accurate and up-to-date financial records, including general ledgers, accounts payable, accounts receivable, and fixed asset registers.
Facilitated clear and effective communication by translating business requirements and objectives into technical language and vice versa.
Provide attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.
Answer multi-line phone system, respond to inquiries and transfer calls to correct departments and personnel.
Maintain financial accuracy by collecting deposits, fees, and payments.
Education
Bachelor of Science - B.S. Business Administration With Human Resources
California State Polytechnic University, Pomona
Pomona, CA
05-2023
Skills
Leadership & Team Management
Strategic Planning & Operational Efficiency
Customer Service & Problem Solving
Financial Accuracy & Account Reconciliation
Data Analysis & Decision-Making
Training & Employee Development
Hospitality Operations & Guest Relations
Financial Aid Knowledge & Advising
Proficiency in Microsoft Office & Operational Tools
Strong Communication & Time Management
Timeline
Fianacial Area Manager
Amazon
05.2022 - Current
Financial Aid Peer Analyst
Cal Poly Pomona Office of Financial Aid
10.2020 - 05.2022
Accounting Officer
Fairfield Inn & Suites
02.2019 - 09.2020
Bachelor of Science - B.S. Business Administration With Human Resources
Senior Area Sales Manager / Country Manager at Karl Storz Endoscopy - MEA offshore officeSenior Area Sales Manager / Country Manager at Karl Storz Endoscopy - MEA offshore office