Kate Norman

• Warmly welcome concertgoers and verify tickets for entry, resolving any discrepancies with seating.
• Answer questions about venue amenities, event schedules, and seating arrangements, ensuring a positive guest experience.
• Demonstrated commitment to enforcing venue policies, health and safety regulations, and emergency procedures.
• Work closely with security, box office, and other staff to create a seamless experience.
• Assist with clean-up and ensuring smooth and safe entry and exit of the venue and sections.

Various positions: audio management, concessions sales, ticketing sales, managing player door, and locker rooms.

• Collaborated with other staff to maintain a safe and efficient environment for athletes and guests.
• Provided customer service to athletes, coaches, and guests, addressing concerns or needs.
• Maintained cleanliness and organization of athletic facilities before, during, and after events.
• Assisted with breakdown of equipment and facilities for games and events.

• Supervised and cared for children ranging in age from newborn to 13 years old.
• Created a safe and nurturing environment for children.
• Assisted with homework and provided educational support.
• Maintained cleanliness and organization of homes and toys.
• Communicated with parents about their child's daily activities and progress.
• Provided emotional support and guidance to children when needed.
• Adapted to different family dynamics and parenting styles.
• Managed behavioral issues and conflicts among children.
• Attended to basic needs, such as diaper changes, preparing meals, and nap times.