Kate Pacheco
Garden Grove,United States
Summary
Dynamic and detail-oriented professional with experience at Los Alamitos Race Course, excelling in data entry and customer engagement. Bilingual with a fast typing speed, I effectively managed cash transactions and fostered customer relationships, ensuring high satisfaction and repeat business. Recognized for maintaining composure in high-pressure situations while delivering exceptional service.
Overview
4
4
years of professional experience
Work History
Data Entry Clerk
Los Alamitos Race Course
06.2023 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Cashier
Los Alamitos Race Course
10.2021 - 05.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Sales Associate
Hollister.Co
11.2020 - 06.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
Associate Degree - Diagnostic Medical Sonography
Platt College
Anaheim, CASkills
- Bilingual
- Data entry
- Microsoft Word
- Microsoft Excel
- Attention to detail
- Time management
- Fast typing speed
Languages
Spanish
Full Professional
Timeline
Data Entry Clerk
Los Alamitos Race Course
06.2023 - Current
Cashier
Los Alamitos Race Course
10.2021 - 05.2024
Sales Associate
Hollister.Co
11.2020 - 06.2023
Associate Degree - Diagnostic Medical Sonography
Platt College
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