Kate Pincura
Rochester Hills,MI
Overview
7
7
years of professional experience
Work History
Support Lead
Five Below
Rochester, MI
06.2022 - 03.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Balanced and organized cash register by handling cash, counting change, and storing receipts.
- Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
- Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
Special Education Caretaker
Private Residence
Shelby, MI
06.2019 - 05.2022
- Provided compassionate care to resident, assisting with daily tasks such as meal preparation, personal grooming, and school work.
- Planned, prepared, and served meals and snacks according to prescribed diet.
- Developed strong relationships with resident and family, fostering trust and open communication.
- Taught social skills and provided a safe and fun environment to grow and learn in.
Retail Sales Associate
Mi State Of Mind
Rochester, MI
09.2018 - 05.2019
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Managed cash register before and after shift to balance and record accurate transactions.
- Used POS system to process sales, returns, online orders, and gift card activations.
Car Wash Attendant
Mr. C's Car Wash
Rochester, MI
07.2017 - 01.2018
- Greeted customers and assessed needs to recommend suitable car wash services.
- Directed multiple cars at a time in a fast paced environment.
- Cleaned and polished vehicle interiors and exteriors to high standards.
- Achieved customer satisfaction by providing high-quality professional service.
Education
Bachelor of Integrated Studies - Communication
Oakland University
Rochester, MI04.2025
High School Diploma -
Rochester High School
Rochester, MI06.2018
Skills
- Attention to Detail
- Cash Handling Accuracy
- Customer Service
- Management Skills
- Strong Communication and Interpersonal Skills
- Team Cooperation
Timeline
Support Lead
Five Below
06.2022 - 03.2024
Special Education Caretaker
Private Residence
06.2019 - 05.2022
Retail Sales Associate
Mi State Of Mind
09.2018 - 05.2019
Car Wash Attendant
Mr. C's Car Wash
07.2017 - 01.2018
Bachelor of Integrated Studies - Communication
Oakland University
High School Diploma -
Rochester High School