Summary
Overview
Work History
Education
Accomplishments
Timeline
Generic

Kate Pridham

Gettysburg,PA

Summary

Proven to enhance customer experiences and team performance at Target, I excel in hospitality service expertise and attention to detail. Leveraging exceptional customer service and conflict mediation skills, I've significantly contributed to operational efficiency and customer satisfaction, embodying professionalism and adaptability in fast-paced environments.

Overview

1
1
year of professional experience

Work History

Starbucks Barista

Target
02.2024 - Current
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
  • Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.

Seasonal Fulfillment Team Member

Target
10.2023 - 12.2023
  • Ensured timely delivery of customer orders by consistently meeting or exceeding daily picking and packing targets.
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes, and prepared shipments.
  • Collaborated with team members to achieve a high level of accuracy in order fulfillment, minimizing returns due to errors.

Team Member

Dunkin'
06.2023 - 09.2023
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.

Education

High School Diploma -

Gettysburg Area High School
Gettysburg, PA
05.2024

Accomplishments

Assistant Cheer Coach for Gettysburg Midget Football

  • Developed motivational leadership style to encourage and inspire young girls
  • Learned to effectively and efficiently communicate with parents, other coaches, and administration

Housekeeping and Store Employee at River Valley Ranch

  • Developed a strong work ethic while having to manage multiple tasks
  • Obtained more problem-solving and decision-making competence

Timeline

Starbucks Barista

Target
02.2024 - Current

Seasonal Fulfillment Team Member

Target
10.2023 - 12.2023

Team Member

Dunkin'
06.2023 - 09.2023

High School Diploma -

Gettysburg Area High School

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Kate Pridham