Kathleen Reilly
West Palm Beach,FL
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Office Manager
Anytime Towing & Recovery PBC LLC
West Palm Beach, FL
04.2018 - Current
- Maintained computer and physical filing systems.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
- Evaluated employee records and productivity to complete employee evaluations.
Dispatcher Office Assistant
Babbsco Towing
West Palm Beach, FL
05.2016 - 08.2018
- Directed dispatching, routing and tracking of 4 fleet vehicles.
- Processed orders, ran bulk pick sheets, processed and printed invoices and created daily shipping logs.
- Maintained updated and detailed records of calls in physical and electronic database.
- Closely monitored dispatch board to triage and prioritize over 40 daily calls.
Paramedical Examiner
Self Employment Specialists
West Palm Beach, FL
02.2010 - 03.2016
- Accurately calculated customer BMI and body composition using height and weight measurements.
- Followed safety procedures for personal protection and client well-being.
- Processed patient care records accurately and promptly.
- Packaged and shipped samples to laboratory for processing.
- Interviewed customers to record medical history and lifestyle information.
- Observed and reported customer conditions and health incidents for comprehensive screening.
- Collected cholesterol and glucose results by performing client finger sticks and tests.
- Collected blood samples from clients following safety and biohazard handling procedures.
- Performed EKG tests on clients based on health status and medical history.
- Maintained professionalism when communicating with client and answering questions.
- Drew blood from veins by vacuum tube, syringe or butterfly venipuncture methods.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Checked and documented vitals such as blood pressure, height and weight.
- Protected patients by following infection control, sharps disposal and biohazardous waste disposal procedures.
- Spoke with patient to gather information for lab records, reduce fear or anxiety and optimize cooperation.
Education
Phlebotomy
CapsCare Academy For Health Care
Lake Worth. FL02.2010
Skills
- Extensive Customer Service
- Medical Terminology
- HIPAA/OSHA Compliance
- Proven Quality Care
- Effective Communicatin Skills
Timeline
Office Manager
Anytime Towing & Recovery PBC LLC
04.2018 - Current
Dispatcher Office Assistant
Babbsco Towing
05.2016 - 08.2018
Paramedical Examiner
Self Employment Specialists
02.2010 - 03.2016
Phlebotomy
CapsCare Academy For Health Care
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