Stephen Jennings
Cleveland,TX
Summary
Experienced Tow Truck Operator adept at working quickly and safely to complete voluntary and involuntary tows. Good customer service, communication and prioritization skills. Excellent history of maintaining efficient schedules and operating with zero incidents.
Hardworking Transportation professional with superior record of towing cars, vans and trucks of all sizes using different hauling vehicles. Knowledgeable about roadside assistance procedures and experienced in working with law enforcement professionals.
Overview
8
8
years of professional experience
Work History
Tow Truck Driver
CSI Towing And Recovery LLC/ Towing Company
2023.07 - 2023.10
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Answered roadside assistance calls for tows and other vehicle support.
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Maintained telephone and radio contact with supervisor to receive delivery instructions.
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
Tow Truck Driver
Smith Towing
2016.03 - 2022.11
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Answered roadside assistance calls for tows and other vehicle support.
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
- Maintained telephone and radio contact with supervisor to receive delivery instructions.
Education
GED -
Humble High School
Humble, TXSkills
- Vehicle Maintenance and Repair
- Safety Management
- Customer Service
- Roadside Assistance
- Professional demeanor
- Emergency response readiness
- Defensive driving techniques
- Roadside assistance experience
- Strong work ethic
- Towing equipment operation
- Multitasking capabilities
- Vehicle recovery expertise
- Customer service orientation
- Teamwork and collaboration
Timeline
Tow Truck Driver
CSI Towing And Recovery LLC/ Towing Company
2023.07 - 2023.10
Tow Truck Driver
Smith Towing
2016.03 - 2022.11
GED -
Humble High School
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