Summary
Overview
Work History
Education
Skills
Volunteer Experience
Certification
Timeline
Generic

Kate Rogers

West Des Moines,IA

Summary

Motivated and reliable worker with various experience in customer service, team collaboration, and hospitality. Skilled at maintaining a positive attitude and providing excellent service in fast-paced environments. Strong work ethic demonstrated through roles in retail, food service, and camp counseling. Known for being a team player, attentive, and consistent in high-performance settings. Committed to building positive relationships with customers, clients, and colleagues. Ready to bring strong interpersonal skills and a strong work ethic to new opportunities.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Intern

Fountain of Youth
08.2024 - 12.2024
  • Supported staff members in their daily tasks, reducing workload burden.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs such as data entry, increasing proficiency and expanding technical skill set.

Camp Counselor

Four Mounds Foundation
06.2024 - 08.2024
  • Boosted camp morale by creating a supportive, inclusive, and fun environment for all participants.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Implemented rules and regulations to enforce discipline.
  • Assisted in the successful management of daily operations such as meal planning, activity scheduling, and site maintenance.

Barista

Starbucks in Mercy One/Common Spirit Health
12.2021 - 06.2024
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction.

Gift Shop Clerk

Mercy One Common Spirit Health
06.2023 - 08.2023
  • Assisted customers in selecting suitable gift items, ensuring their satisfaction with the chosen products and maintaining a positive brand image for the shop.
  • Increased customer satisfaction by providing exceptional service and maintaining a friendly demeanor.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Performed cash, card, and check transactions to complete customer purchases.

Server

Embassy Club West
05.2022 - 08.2022
  • Provided attentive service during high-volume periods such as weddings, graduation parties, or anniversaries.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with attention to customer needs.


Team Member

Chick-fil-A
06.2021 - 12.2021
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Developed strong cooperative relationships with coworkers and managers.
  • Learned all required tasks quickly to maximize performance.

Online Shopper

Hy-Vee
06.2020 - 12.2020
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.

Education

Psychology, Criminal Justice

Loras College
Dubuque, IA
05-2026

Highschool Diploma -

Dowling Catholic High School
West Des Moines, IA
05.2022

Skills

  • Teamwork and collaboration
  • Outstanding communication skills
  • Goal-oriented mindset
  • Multitasking and organization
  • Problem-solving
  • Quick learner
  • Flexible schedule
  • Initiative

Volunteer Experience

Local Organizations in West Des Moines, IA.

Earned 80 service hours through high school.

Assisted kids with crafts and supervised them at Vacation Bible School.

Participated in cooking meals for the homeless at St. Theresa’s Shelter since sixth grade.

Served food at St. Francis Fish Fry through high school and helped at their egg hunts.

Participated in St. Joseph's Fall project, supporting our community.

Certification

  • CPR/AED Certification
  • First Aid Certification

Timeline

Intern

Fountain of Youth
08.2024 - 12.2024

Camp Counselor

Four Mounds Foundation
06.2024 - 08.2024

Gift Shop Clerk

Mercy One Common Spirit Health
06.2023 - 08.2023

Server

Embassy Club West
05.2022 - 08.2022

Barista

Starbucks in Mercy One/Common Spirit Health
12.2021 - 06.2024

Team Member

Chick-fil-A
06.2021 - 12.2021

Online Shopper

Hy-Vee
06.2020 - 12.2020

Psychology, Criminal Justice

Loras College

Highschool Diploma -

Dowling Catholic High School

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