Kate Roper
Statesboro,GA
Summary
Enthusiastic and reliable professional who is organized and dependable as well as successful at managing multiple priorities with a positive attitude. Skilled in the ability to handle multiple projects simultaneously with a high degree of accuracy and willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills and an upbeat, confident personality.
Overview
4
4
years of professional experience
Work History
Waitress
329 Bar And Grill
01.2023 - 08.2023
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Waitress
Little Japan
03.2020 - 12.2022
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Hostess
Tilly's Tiki Bar And Grill
02.2019 - 01.2020
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Education
In Pursuit of A Bachelor's Degree - Marine Biology
Georgia Southern University
Statesboro, GA05.2026
High School Diploma -
Franklin County High School
Carnesville, GA05.2022
Skills
- Leadership
- Background in Athletics
- Easy to Collaborate With
- Background in Musicality
- Energetic and Enthusiastic
- Active Listening
- Feedback Receptivity
- Problem Solving
- Courses taken on public speaking and background in theater
- Tech Savviness
Accomplishments
Courses taken on leadership through Chick-Fil-A Leadership Academy, focused on how to be a leader in the workplace, communication, and teamwork.
Thespian Officer- As an officer of the thespians club I worked alongside my counterparts to organize fundraisers, volunteer work, and club activities. I also played a part in creating the spending budgets for the year and keep track of finances. I also helped create and manage the clubs social media account and content.
Active participant in theatrical productions including five musicals and four still plays.
Volunteer at the North East Georgia Animal Shelter
Hope Scholarship Recipient
Member of the Beta Club
Timeline
Waitress
329 Bar And Grill
01.2023 - 08.2023
Waitress
Little Japan
03.2020 - 12.2022
Hostess
Tilly's Tiki Bar And Grill
02.2019 - 01.2020
In Pursuit of A Bachelor's Degree - Marine Biology
Georgia Southern University
High School Diploma -
Franklin County High School
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