Kate Sizelove
Timonium,MD
Summary
Dedicated professional with expertise in managing patient interactions both clinically and administratively. Skilled in communication and organization to ensure seamless office workflow and enhance patient satisfaction. Proficient in medical terminology and healthcare protocols for efficient and empathetic patient care delivery. Completed EMT course in Pennsylvania to enhance medical knowledge and expertise.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Medical Assistant/Receptionist
AFC Urgent Care
07.2024 - 06.2025
- Coordinated communication between patients and healthcare providers, enhancing patient experience and satisfaction.
- Checked patient insurance, demographic, and health history to keep information current seeing approximately 30-50 patients per shift
- Assisted with medical procedures as needed, ensuring a smooth flow of daily operations in the clinic.
Blood Collection Staff
American Red Cross
01.2024 - 07.2024
- Completed registration of donors (20+ per drive) and took vitals, ensuring accurate data collection and donor comfort
- Facilitated the set up and dismantled blood drives across PA, DE, and NJ, maintaining high standards of care.
Emergency Vehicle Operator
Healthfleet Ambulance
06.2023 - 09.2023
- Augmented efficiency by aiding paramedics and EMTs in patient transport
- Elevated patient satisfaction through superior customer service.
Delivery Driver
Route RPD (Amazon DSP)
08.2022 - 07.2023
- Managed multi-tasking to meet strict delivery schedules
- Accounted for all items through precise loading and unloading of delivery vehicles.
Administrative Supervisor
The Klein Family Harford Crisis Center (University of Maryland Medical Systems)
05.2019 - 06.2022
- Assisted in the opening of a mental health crisis center
- Enforced team adherence to quality standards, deadlines and proper procedures.
- Liaised with healthcare providers and insurers to resolve coverage issues
- Coordinated patient intake processes, improving appointment efficiency and patient satisfaction.
Administrative Assistant
EHP Behavioral Health Services
01.2018 - 01.2019
- Streamlined appointment scheduling, optimizing psychiatrist and therapist utilization
Medical Biller/Consultant
Self Employed
01.2014 - 01.2018
- Accurately coded and billed medical claims for multiple mental health practitioners
- Investigated and resolved denials and rejections within standard billing cycle timeframe.
- Completed credentialing for multiple providers, locations and insurance companies
Office Manager/Administrator
PsychNP Wellness Center, LLC
01.2012 - 01.2017
- Recruited to spearheaded establishment of mental health practice
- Assisted in the credentialing/paneling of providers with insurance companies
- Utilized Excel, Quickbooks, and EHRs for efficient data management
- Coded psychiatric medical claims, securing reimbursement from various insurance providers
Education
Emergency Medical Technician (EMT) Training Class -
SafeTech
Bensalem, PA04.2023
Medical Billing Course -
AAPC
Online 12.2017
Some College (No Degree) - Psychology
Indiana University of Pennsylvania-Main Campus
Indiana, PASkills
- Proficient in electronic medical records management
- Office management
- Managing insurance claims
- Flexible problem-solving
- Health information management
- Schedule coordination
- Optimistic mindset
- Compliance in healthcare settings
Certification
02/2023, Licensed Emergency Medical Services Vehicle Operator, PA Bureau of Emergency Medical Services
Timeline
Medical Assistant/Receptionist
AFC Urgent Care
07.2024 - 06.2025
Blood Collection Staff
American Red Cross
01.2024 - 07.2024
Emergency Vehicle Operator
Healthfleet Ambulance
06.2023 - 09.2023
Delivery Driver
Route RPD (Amazon DSP)
08.2022 - 07.2023
Administrative Supervisor
The Klein Family Harford Crisis Center (University of Maryland Medical Systems)
05.2019 - 06.2022
Administrative Assistant
EHP Behavioral Health Services
01.2018 - 01.2019
Medical Biller/Consultant
Self Employed
01.2014 - 01.2018
Office Manager/Administrator
PsychNP Wellness Center, LLC
01.2012 - 01.2017
Emergency Medical Technician (EMT) Training Class -
SafeTech
Medical Billing Course -
AAPC
Some College (No Degree) - Psychology
Indiana University of Pennsylvania-Main Campus
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