KATE SOLIS
Avondale,Az
Summary
Compassionate LNA eager and ready to learn. Quick learner and excels in communication, empathy, and time management, contributing to positive outcomes in fast-paced healthcare settings.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Order Fulfillment Associate
Amazon
Goodyear, AZ
07.2024 - Current
- Processed incoming orders in a timely manner according to company standards.
- Inspected goods received from vendors for quality control purposes.
- Collaborated with team members to complete tasks efficiently and effectively.
Customer Service Representative
Synchrony
AVONDALE, AZ
09.2023 - 07.2024
- Answered customer inquiries and provided accurate information regarding products and services.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Maintained a high level of professionalism when dealing with difficult customers.
Customer Care Agent
Nordstrom
Avondale
04.2023 - 07.2023
- Answered questions from customers that came in through the company's online chat feature
- Answered, screened and processed high volume of calls daily with call management system and web-based communications
- Identified and assessed customer needs to achieve satisfaction and meet sales targets and productivity quotas.
Education
Certified Nursing Assistant - Nursing
Medstar Academy
Peoria, AZ06-2024
High School Diploma -
Mohave High School
Bullhead City, Az05.2017
Skills
- Vital signs monitoring
- Maintaining confidentiality
- Compassion and Empathy
- Certified Nursing Assistant
- Basic Life Support
- Level one fingerprint clearance
Certification
- Certified Nursing Assistant
- BLS
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
Order Fulfillment Associate
Amazon
07.2024 - Current
Customer Service Representative
Synchrony
09.2023 - 07.2024
Customer Care Agent
Nordstrom
04.2023 - 07.2023
Certified Nursing Assistant - Nursing
Medstar Academy
High School Diploma -
Mohave High School
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