Kate Start
Los Angeles,California
Summary
Optimistic and personable individual enthusiastic about meeting new people. Strong presentation skills and real go-getter. Excellent public speaking skills and knowledge of Japanese history, architecture and events. Enthusiastic tour guide with passion for cultivating unforgettable travel experiences. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Educated tourism professional with love of all things artsy. Highly adept at creating entertaining scripts and well-versed in marketing.
Overview
3
3
years of professional experience
Work History
Admin Assistant
Montana Management
11.2023 - 12.2023
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Bus Tour Guide
Toyotetsu Kanko Bus
04.2021 - 05.2022
- Communicated professionally with customers, answering questions and addressing concerns to boost satisfaction.
- Managed tour groups by keeping on schedule and quickly handling issues to promote positive experiences.
- Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
- Continued learning and updating knowledge about tour areas, culture and history to provide accurate, timely and exciting information to tour groups.
- Shared historical and cultural context to keep tour informative and provide more profound understanding of area.
- Provided suggestions and recommendations for activities, restaurants and accommodations to keep customers entertained after tour hours.
- Adapted to unexpected schedule changes by being flexible and adjusting itineraries to keep tours moving smoothly.
Education
Associate of Arts -
Los Angeles City College
Los Angeles, CA01.2026
High School Diploma -
Fujinohana Girls High School
109 Oimatsucho, Toyohashi, Aichi 440-0053, Japan03.2021
Skills
- Scheduling
- Mail Handling
- Documentation and Recordkeeping
- Proficient in Japanese, Tagalog, and English
- Organizational skills
- Educational Tours
- Historical Tours
- Sightseeing Tours
Languages
Japanese
Native or Bilingual
English
Native or Bilingual
Tagalog
Native or Bilingual
Timeline
Admin Assistant
Montana Management
11.2023 - 12.2023
Bus Tour Guide
Toyotetsu Kanko Bus
04.2021 - 05.2022
Associate of Arts -
Los Angeles City College
High School Diploma -
Fujinohana Girls High School
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