Kate Streuly
White Oak Builders
Ixonia,WI
7
years of professional experience
Friendly and reliable retail sales associate offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Committed and hardworking retail sales associate with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Punctual and honest retail sales associate with solid background in retail environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.
Reliable employee seeking retail position. Offering excellent communication and good judgment.
Work History
Cashier
4 Years 4 Months- Excellent customer service skills.
- Excellent communication skills, both verbal and written.
- Strengthened communication skills through regular interactions with others.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend and holiday shifts.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
- Identified and resolved discrepancies and errors in customer accounts.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Set up new sales displays each week with fresh merchandise.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Processed refunds and exchanges in accordance with company policy.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Used POS system to enter orders, process payments and issue receipts.
- Handled cash with high accuracy and took care to check bills for fraud.
- Operated cash register to record transactions accurately and efficiently.
- Performed cash, card and check transactions to complete customer purchases.
- Tallied cash drawer at beginning and end of each work shift.
- Addressed customer needs and made product recommendations to increase sales.
Food Server
8 Months- Enhanced customer satisfaction and delivering excellent service.
- Maintained a clean and organized work environment, ensuring compliance with health and safety regulations.
- Improved overall efficiency by optimizing production processes and streamlining workflow.
- Collaborated with team members to coordinate tasks and maintain an efficient work environment.
- Provided exceptional customer service, addressing inquiries and accommodating special requests when possible.
- Increased sales through effective product presentation, consistently creating visually appealing gelato displays.
- Fostered a positive work atmosphere by effectively communicating with coworkers and resolving conflicts professionally when needed.
- Utilized time management skills to prioritize daily tasks efficiently during busy periods.
- Broke down, cleaned, and sanitized work stations at end of shift.
- Adhered to company safety policies and procedures for proper food safety and sanitation.
- Stored food properly by adhering to food safety policies and procedures.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Streamlined order-taking process for faster service and increased table turnover rate.
- Mastered menu knowledge to provide accurate information and helpful suggestions to guests.
- Handled difficult customer situations professionally, resolving issues promptly and ensuring repeat business.
Busser
6 Months- Enhanced customer satisfaction by maintaining a clean and organized dining area.
- Assisted servers in providing efficient service for improved guest experiences.
- Ensured timely food delivery by promptly bringing out dishes from the kitchen.
- Reduced wait times for tables by quickly clearing and resetting them after guests departed.
- Demonstrated attention to detail when setting tables according to restaurant standards.
- Maintained high levels of cleanliness throughout shifts, contributing to overall restaurant presentation.
- Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
- Collaborated with fellow bussers and servers to create an efficient flow during peak hours.
- Displayed excellent time management skills while balancing multiple tasks simultaneously.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
- Delivered exceptional service by remaining attentive to guests'' needs without being intrusive.
- Respected guest privacy by discreetly clearing dishes without interrupting conversations.
- Provided support during special events, ensuring seamless operations despite increased demands.
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Assisted with bussing tables and cleaning up spills.
- Answered inquiries skillfully and provided menu recommendations to suit customer preferences.
- Arranged tables and chairs for special occasions and events.
- Provided attentive service and proactively assessed guest needs.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Monitored food and beverage supplies, assisting with restocking when needed.
- Greeted customers and provided menus upon arrival to dining room.
- Assisted wait staff with timely food delivery and guest requests.
- Answered customer questions about food and beverage items and assisted with menu selections.
- Assisted customers with carry-out service.
General Kitchen Worker
11 Months- Enhanced kitchen efficiency by maintaining a clean and organized work area.
- Reduced food waste by carefully monitoring inventory and properly storing perishable items.
- Assisted with meal preparation, ensuring timely service for customers.
- Maintained high standards of cleanliness, contributing to a safe and sanitary work environment.
- Collaborated with team members to streamline kitchen processes, resulting in more efficient workflows.
- Supported chefs by performing various prep tasks, enabling them to focus on complex dishes.
- Contributed to improved overall kitchen performance by implementing effective time management strategies during busy shifts.
- Demonstrated versatility by working various roles within the kitchen as needed, from dishwashing to food prep.
- Consistently adhered to proper food handling procedures, minimizing contamination risks and promoting health safety standards.
- Managed multiple tasks simultaneously while maintaining accuracy and speed in a fast-paced environment.
- Provided excellent customer service, addressing any concerns or special requests promptly and professionally.
- Actively participated in staff meetings and training sessions to continuously improve skills and knowledge of industry best practices.
- Streamlined dishwashing processes, reducing water usage while maintaining cleanliness standards.
- Enabled cooks to maintain focus on quality control by delivering prepared ingredients quickly when needed.
- Ensured timely restocking of supplies throughout the shift, preventing shortages that could impact meal preparation or service.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Labeled and stored all food items correctly and checked expiration dates routinely.
- Transported food items from storage areas to kitchen for prepping.
- Operated kitchen equipment in accordance with manufacturer instructions.
- Cleaned and maintained work areas, equipment and utensils.
- Removed trash and cleaned kitchen garbage containers.
- Maintained composure and work quality while under stress.
- Prepared sandwiches, salads and other specialty items according to customer specifications.
- Stocked and rotated food items according to expiration dates.
- Followed food safety practices and sanitation guidelines.
- Assisted in setting up and breaking down kitchen stations.
- Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
- Loaded dishes, glasses and tableware into dishwashing machines.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
Education
- Art Therapy
High School Diploma
Skills
Returns processing
Cash Handling
Product Recommendations
Drawer balancing
Product restocking
Customer Assistance
Customer Service
Cleaning and sanitizing
Organizational abilities
Order Packaging
Refund handling
Customer Relations
Timeline
Cashier
White Oak Builders
06.2022 - CurrentRead More
Food Server
Golosi Gelato Cafe
10.2021 - 06.2022Read More
Busser
Schwefel's Restaurant
04.2021 - 10.2021Read More
General Kitchen Worker
Olin Sang Ruby Union Institute
06.2019 - 05.2020Read More
Oconomowoc High School
High School Diploma
Read More
Edgewood College
from Art Therapy
Read More