Summary
Passionate about engaging students on all levels, enhancing their social experiences by encouraging group lessons and learning. Dedicated, resourceful, and goal-driven professional educator with a solid commitment to the social and academic growth and development of every student. Kind and empathetic educator. Positive and encouraging. Organized and Punctual. Skilled English Language Arts educator highly effective at working with administrators to develop strong curriculum and lesson plans.
Experienced with managing extensive client portfolios and delivering tailored insurance solutions. Utilizes risk assessment and strategic planning to meet client needs effectively. Track record of fostering strong client relationships and ensuring policy compliance.
Professional in insurance industry with strong track record of driving results and optimizing client solutions. Adept at fostering team collaboration and adapting to evolving challenges. Skilled in risk assessment, policy management, and client relations, with focus on delivering high-value outcomes. Reliable and flexible, ensuring seamless operations and consistent achievement of organizational goals.
Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally.
Accomplished Agent with proven track record of exceeding aggressive sales objectives. Known for strong interpersonal skills and to develop loyal customer relationships.
Results-driven professional provides customers with tailored solutions to meet needs. Successfully establishes relationships with customers and delivers quality service. Agile individual with excellent communication and customer service skills.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Managing General Agent
Globe Life American Income: Finance Division
05.2024 - Current
- Developed and maintained partnerships with key stakeholders, including carriers, vendors, and clients to promote collaboration and mutual success.
- Achieved consistent customer satisfaction by providing excellent service, addressing concerns promptly, and resolving issues efficiently.
- Ensured compliance with all legal requirements pertaining to insurance policies sold by keeping abreast of changes in legislation that may impact products offered or business practices employed.
- Provided ongoing professional development opportunities for agents to ensure continued growth within the company''s evolving landscape.
- Expanded agent network by recruiting top talent, offering competitive compensation packages, and fostering a supportive work environment.
- Created customized insurance packages to meet diverse clients'' needs while remaining compliant with industry regulations.
- Enhanced sales performance by implementing effective marketing strategies and maintaining strong client relationships.
- Analyzed financial data regularly to identify trends affecting profitability and implemented necessary adjustments for sustained success.
- Developed new business opportunities by conducting market research, identifying trends, and targeting prospects within niche markets.
- Maintained high retention rates by consistently delivering exceptional service, timely policy reviews, and prompt claims handling.
- Optimized team performance by setting clear expectations, providing constructive feedback, and recognizing outstanding contributions to agency success.
- Promoted a culture of continuous improvement within the agency by seeking feedback from employees and customers alike on areas requiring attention or enhancement.
- Informed clients of policies and procedures.
- Educated clients on insurance policies and procedures.
- Analyzed customer needs to provide customized insurance solutions.
- Met with customers to provide information about available products and policies.
- Finalized sales and collected necessary deposits.
- Generated leads through cold-calling, networking and other outreach methods.
- Conducted annual reviews of existing policies to update information.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Monitored customer feedback and identified areas of improvement.
7th Grade English-Language Arts teacher
Coal City Unit District #1
06.2018 - 06.2024
- Drafted lesson plans and submitted them for review and feedback in a timely manner
- Developed students' computer and technology skills through demonstrations and practice
- Adapted teaching methods and materials to meet students' varying needs and interests
- Enforced the school's student discipline code to deal with problem situations
- Created a classroom environment in which children could learn respect for themselves and others
- Planned and implemented creative lessons in accordance with district, county, state and federal guidelines
- Encouraged interactive learning by incorporating educational software and the Internet
- Maintained accurate and complete records for all students.
CCMS ELA Substitute- Maternity Leave
Coal City Unit District #1
01.2018 - 06.2018
- Drafted lesson plans and submitted them for review and feedback in a timely manner
- Developed students' computer and technology skills through demonstrations and practice
- Adapted teaching methods and materials to meet students' varying needs and interests
- Enforced the school's student discipline code to deal with problem situations
- Created a classroom environment in which children could learn respect for themselves and others
- Planned and implemented creative lessons in accordance with district, county, state and federal guidelines
- Encouraged interactive learning by incorporating educational software and the Internet
- Maintained accurate and complete records for all students.
CCHS ELA Substitute- Maternity Leave
Coal City District Unit #1
11.2016 - 04.2017
- Promoted physical, mental and social development by implementing classroom games and outdoor recreational activities
- Adapted teaching methods and materials to meet students' varying needs and interests
- Set up lesson materials, bulletin board displays and demonstrations
- Instructed students individually and in groups
- Encouraged interactive learning by incorporating educational software and the Internet
- Created an enjoyable and interesting learning environment for students
- Enforced the school's student discipline code to deal with problem situations
- Observed and evaluated students' performance, behavior, social development and physical health
- Completed and filed all necessary paperwork for classroom activities, including meal count sheets and attendance logs
- Maintained accurate and complete records.
Education
Master's degree as a Reading Specialist -
Bachelor of Arts: English Language Arts Secondary Education 6-12 - undefined
Skills
- Fast learner
- Self-motivated
- Manages time well
- Encourages SEL in classroom
- Uses Differentiated Instruction
- Project-based learning
- Writing instruction
- Reading Comprehension
- Literary Analysis
- Teaching strategies
- Smartboard operation
- Response-to-intervention understanding
- Read 180
- Time management expertise
- Conflict resolution techniques
- Strong negotiation skills
- Sales proficiency
- Compliance
Accomplishments
- Accredited Certification for Stage and Theater - 2002-2006 - Pierro Dusa Acting Academy, Santa Monica, CA
- United States Marine Corp. - 2001 - Parris Island, SC
Volunteer Experience
Catechist at Coal City Assumption Church teaching bible study to first grade students from 2013-2023.
MS Track Coach, MS and HS Speech Coach, HS Speech Judge
Coached boys and girls track at CCMS from 2020- present. Coached girls relays and boys and girls shot put and discus. Coached Speech at CCMS from 2018-present. Judged Speech competitions at the high school level 2023-2024.
Certification
- Licensed Illinois State Agent
- Licensed Missouri State Agent
Outstanding Performance Award - Globe Life American Income
I received a trophy and a certificate and was featured in "Spotlight Magazine" for selling $4,448 in during the week of September 20, 2024.
Timeline
Managing General Agent - Globe Life American Income: Finance Division
05.2024 - Current
7th Grade English-Language Arts teacher - Coal City Unit District #1
06.2018 - 06.2024
CCMS ELA Substitute- Maternity Leave - Coal City Unit District #1
01.2018 - 06.2018
CCHS ELA Substitute- Maternity Leave - Coal City District Unit #1
11.2016 - 04.2017
Governors State University - Bachelor of Arts: English Language Arts Secondary Education 6-12,
Olivet Nazarene University - Master's degree as a Reading Specialist,
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