James Snipes
Shelbiana,KY
Summary
Dynamic leader with a proven track record at American Income Life, excelling in customer needs determination and sales strategy development. Skilled in fostering relationships and motivating teams, achieving top sales retention through innovative training and resource allocation. Expert in negotiation and conflict resolution, enhancing agency productivity and client satisfaction.
Overview
11
11
years of professional experience
Work History
Managing General Agent
American Income Life
01.2015 - Current
- Met with customers and analyzed needs to provide customized solutions on available products and policies, while exceeding sales benchmarks and expectations.
- Created sources for continuous client referrals while delivering exceptional customer service by proactively addressing concerns and fostering a positive client experience throughout all interactions.
- Promoted a culture of continuous improvement within the agency by seeking feedback from employees and customers alike on areas requiring attention or enhancement.
- Earned yearly recognition for top sales retention.
Server
Logan's Roadhouse
01.2014 - 01.2015
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
Education
Bachelor of Science - Economics
University of Kentucky
Lexington, KY05-2015
Skills
- Strong negotiation skills
- Relationship building
- Customer needs determination
- Conflict resolution techniques
- Sales strategy development
- Sales Closing
- Team Player and motivator
- Excellent Presentation skills
Timeline
Managing General Agent
American Income Life
01.2015 - Current
Server
Logan's Roadhouse
01.2014 - 01.2015
Bachelor of Science - Economics
University of Kentucky
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