Kate Wadsworth
Burton,MI
Summary
Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Home Care Office Consultant
Alternative Elderly Care, LLC Home Health Care
Flint, MI
04.2024 - Current
- Collaborated with clients to develop action plans to address specific challenges and objectives.
- Assessed company operations for compliance with safety standards.
- Maintained positive working relationship with fellow staff and management.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Organized client meetings to provide project updates.
- Worked closely with human resources to support employee management and organizational planning.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Facilitated training sessions for new employees on company policies and procedures.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked effectively in team environments to make the workplace more productive.
- Completed day-to-day duties accurately and efficiently.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Managed household errands and other essential duties.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Managed inventory and supplies to ensure materials were available when needed.
Certified Nursing Assistant
Alternative Elderly Care, LLC Home Health Care
, MI
03.2016 - Current
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Participated in educational programs designed to improve knowledge of health care practices.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Utilized appropriate safety measures when handling hazardous materials or waste products.
- Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Educated patients on self-care techniques that would help them maintain their independence.
- Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Reminded patients to take prescribed medications or nutritional supplements.
Education
CNA - Health Care
Charter Health Care Training Academy
Flint, MI01-2016
Skills
- Operational compliance
- Team collaboration
- Problem solving
- Inventory management
- Client requirements assessment
- Employee training
- Customer service
- Verbal and written communication
Timeline
Home Care Office Consultant
Alternative Elderly Care, LLC Home Health Care
04.2024 - Current
Certified Nursing Assistant
Alternative Elderly Care, LLC Home Health Care
03.2016 - Current
CNA - Health Care
Charter Health Care Training Academy
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