Kate Wright
Chesaning,VA
Summary
Detail-oriented with experience in fast-paced and high energy environments, excelling in effective communication and problem-solving. Known for collaborating with team members and ensuring customer satisfaction through attentive service and teamwork and a dedication towards continuous improvement.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Barista
Pale Horse Coffee
1296 S Battlefield Blvd, Chesapeake, VA
05.2023 - 05.2026
- Prepared a high variety of beverages with consistency and efficiency in accordance to required recipes.
- Maintained a clean and well organized work station to ensure optimal work flow in both low and high stress environments.
- Provided inviting and professional customer service, addressing inquiries and concerns promptly.
- Trained new baristas on beverage preparation techniques and customer interaction standards.
- Ensured sufficient stock supply of ingredients, drink assembly tools and supplies, and company apparel.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Handled hundreds of dollars in both electronic and cash transactions, and ensured a proper register balance at the end of each closing shift.
- Practiced efficient and thorough communication between team members to reduce confusion and ensure transparency and work flow.
Lifeguard
Great Bridge Swim And Racquet Club Gbsrc
1200 Back Rd, Chesapeake, VA
09.2021 - 11.2025
- Monitored pool activities to ensure safety and compliance with regulations in both shallow and deep waters.
- Responded effectively to emergencies, executing active drowning saving procedures and administering first aid for injuries.
- Educated members on safety procedures and enforced pool rules both in water and on deck.
- Conducted regular inspections of pool facilities to maintain cleanliness and safety standards, including water chemical levels, inflow/outflow levels, and water temperature.
- Conducted concession services, including customer servies, economic transactions, clean storage of food items, and assisting in inventory count.
- Ensured proper efficient communication between team members to ensure alignment and promote teamwork.
- Assisted in crowd management and safety during events including 90+ members in the pool and on deck.
Education
Associate of Science - Biology
Tidewater Community College
Norfolk, VA05-2026
Skills
- Time management
- Effective communication
- Detail oriented
- Authority oriented
- Problem-solving
- Personable and approachable
- Team collaboration
- Patience and empathy
- First aid
Certification
First Aid and CPR Training (Valid 2 Years) 07/2021-2023; 06/2024-2026
Timeline
Barista
Pale Horse Coffee
05.2023 - 05.2026
Lifeguard
Great Bridge Swim And Racquet Club Gbsrc
09.2021 - 11.2025
Associate of Science - Biology
Tidewater Community College