Kate Wright
Chesaning,VA
Summary
Detail-oriented with experience in fast-paced and high energy environments, excelling in effective communication and problem-solving. Known for collaborating with team members and ensuring customer satisfaction through attentive service and teamwork and a dedication towards continuous improvement.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Barista
Pale Horse Coffee
05.2023 - 05.2026
- Prepared a high variety of beverages with consistency and efficiency in accordance to required recipes.
- Maintained a clean and well organized work station to ensure optimal work flow in both low and high stress environments.
- Provided inviting and professional customer service, addressing inquiries and concerns promptly.
- Trained new baristas on beverage preparation techniques and customer interaction standards.
- Ensured sufficient stock supply of ingredients, drink assembly tools and supplies, and company apparel.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Handled hundreds of dollars in both electronic and cash transactions, and ensured a proper register balance at the end of each closing shift.
- Practiced efficient and thorough communication between team members to reduce confusion and ensure transparency and work flow.
Lifeguard
Great Bridge Swim And Racquet Club Gbsrc
09.2021 - 11.2025
- Monitored pool activities to ensure safety and compliance with regulations in both shallow and deep waters.
- Responded effectively to emergencies, executing active drowning saving procedures and administering first aid for injuries.
- Educated members on safety procedures and enforced pool rules both in water and on deck.
- Conducted regular inspections of pool facilities to maintain cleanliness and safety standards, including water chemical levels, inflow/outflow levels, and water temperature.
- Conducted concession services, including customer servies, economic transactions, clean storage of food items, and assisting in inventory count.
- Ensured proper efficient communication between team members to ensure alignment and promote teamwork.
- Assisted in crowd management and safety during events including 90+ members in the pool and on deck.
Education
Associate of Science - Biology
Tidewater Community College
Norfolk, VA05-2026
Skills
- Time management
- Effective communication
- Detail oriented
- Authority oriented
- Problem-solving
- Personable and approachable
- Team collaboration
- Patience and empathy
- First aid
Certification
First Aid and CPR Training (Valid 2 Years) 07/2021-2023; 06/2024-2026
Timeline
Barista
Pale Horse Coffee
05.2023 - 05.2026
Lifeguard
Great Bridge Swim And Racquet Club Gbsrc
09.2021 - 11.2025
Associate of Science - Biology
Tidewater Community College